Boston, Massachusetts, United States; New York, New York, United States Hybrid $93,000 to $123,000

RTB House is hiring an Account Manager (East)

About the Role

This role is responsible for managing client relationships after the sale, ensuring high levels of service and campaign success for prominent US and international brands. As the primary contact, you will build trusted partnerships through consistent communication, strategic guidance, and performance oversight using Deep Learning-powered advertising technology.

Key Responsibilities

  • Serve as the main liaison for clients, managing interactions through regular meetings, calls, and digital correspondence
  • Lead onboarding and launch of advertising campaigns, coordinating across internal teams to ensure smooth execution
  • Monitor campaign performance and deliver insightful reporting, including detailed quarterly business reviews
  • Maintain comprehensive knowledge of company products and services to provide accurate, value-driven support
  • Respond promptly to client inquiries, ensuring clarity and consistency in all communications

Qualifications

  • Minimum of three years’ experience managing digital advertising campaigns in adtech or agency environments
  • At least two years in a client-facing capacity with proven relationship management skills
  • Bachelor’s degree required
  • Strong organizational abilities with experience managing multiple priorities across clients
  • Proficiency in Excel and PowerPoint for data analysis and client presentations
  • Customer-focused mindset with a drive to anticipate needs and deliver solutions
  • Demonstrated problem-solving skills and a proactive, results-oriented attitude

Work Environment & Benefits

This position offers full flexibility in work location—choose permanent remote, in-office, or a hybrid model. You’ll join a forward-thinking team committed to innovation, privacy-first advertising, and inclusive culture. Career development is supported through ongoing training, external learning stipends, and clear growth pathways.

  • Comprehensive medical insurance coverage
  • 401K matching and performance-based bonuses
  • Generous vacation and sick leave policies
  • Stipends for home office, internet, phone, and professional development
  • One-time baby cash benefit
  • Access to virtual and in-person team events, including social gatherings and off-site summits

Compensation

Base salary ranges from $93,000 to $123,000, with eligibility for performance bonuses. Equity is not included. The company supports continuous learning and offers direct impact opportunities within a growing technology environment.

Required Skills
client-facing communicationcampaign managementadtechExcelPowerPointmultitaskingcustomer serviceorganizationonline advertisingclient management client-facingadtechonline advertisingcampaign managementcustomer servicemultitaskingorganizationExcelPowerPoint
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About company
RTB House
RTB House is a next-generation performance demand-side platform (DSP) that uses proprietary Deep Learning AI algorithms to help brands grow. The company offers end-to-end Deep Learning-powered AdTech products and solutions to maximize conversion, drive new customer acquisition, create engagement, and fuel long-term demand for a global base of clients.
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Posted 11 days ago