About the Role
This role involves designing, implementing, and supporting CRM software solutions that enable effective customer relationship management across business units. The engineer collaborates with cross-functional teams to deliver scalable, secure, and efficient technical solutions.
Responsibilities
- Design and implement CRM application features and integrations
- Collaborate with business stakeholders to understand CRM requirements
- Support the full software development lifecycle for CRM platforms
- Troubleshoot and resolve system issues in development and production
- Write clean, maintainable, and well-documented code
- Participate in code reviews and technical design discussions
- Ensure CRM solutions align with enterprise architecture standards
- Integrate CRM systems with internal and external data sources
- Develop automated testing procedures for CRM functionality
- Monitor system performance and optimize as needed
- Maintain data integrity and security within CRM environments
- Support user acceptance testing and validation activities
- Document technical specifications and system configurations
- Stay current with CRM technology trends and best practices
- Contribute to agile project planning and sprint execution
Nice to Have
- Certification in Salesforce or related CRM technologies
- Experience in the pharmaceutical or biotechnology industry
- Familiarity with regulatory requirements for software systems
- Hands-on experience with front-end development frameworks
- Knowledge of data privacy principles and practices
Compensation
Competitive salary and benefits package
Work Arrangement
Hybrid work model with flexibility based on role and location
Team
Part of a dynamic technology team focused on customer engagement solutions
Why This Role Matters
This position plays a key role in shaping how customer relationships are managed through technology. The engineer helps ensure CRM systems are reliable, scalable, and aligned with business goals.
What We Offer
Opportunities for professional growth, mentorship, and involvement in impactful projects. Work environment encourages innovation, inclusion, and continuous learning.
May offer visa sponsorship for qualified candidates
