Responsibilities
- Solution Architecture: Design scalable, high-performance Salesforce solutions with emphasis on PSA and services automation.
- Platform Strategy: Provide thought leadership on integrating Salesforce core clouds (Sales, Service, Experience, and Revenue) with PSA solutions.
- Implementation Leadership: Partner with business stakeholders, technical teams, and delivery partners to transform business requirements into effective technical solutions.
- Integration Design: Architect and oversee integrations between PSA solutions, ERP systems, financial platforms, and other business applications.
- Governance & Standards: Develop best practices, development standards, and architectural guidelines for Salesforce implementations.
- Innovation: Assess and recommend new Salesforce features, AppExchange apps, and third-party tools that enhance services automation and operational excellence.
- Mentorship: Serve as a trusted advisor to stakeholders while mentoring development teams in Salesforce architecture and delivery best practices.
Requirements
- 0+ years of Salesforce experience, with at least 5 years in an architect role.
- Expertise in CPQ solutions (e.g., Salesforce CPQ, Agentforce Revenue etc.).
- Deep understanding of contracting process (new, amendment, renewals etc.).
- Experience integrating with a billing system e.g., NetSuite SuiteBilling, ZoneCo etc.
- Demonstrated ability to use AI-native delivery practices, including LLM-assisted solution design, rapid prototyping, prompt engineering, AI-assisted documentation, and AIsupported configuration and code generation.
- Comfortable with “vibe coding” and conversational development workflows: using natural language prompts to generate, refine, test, and explain Apex, Flow logic, LWC, integrations, APIs, and solution prototypes while maintaining strong engineering discipline
- Strong proficiency across Salesforce Core (Sales Cloud, Revenue Cloud, CPQ, Service Cloud, Experience Cloud).
- Proven experience designing integrations between Salesforce and ERP, HCM, and financial systems.
- Familiarity with middleware solutions (MuleSoft, Workato, etc.).
- Strong understanding of Salesforce API, data synchronization, governance models.
- Strong communication and stakeholder management skills.
- Ability to translate complex technical designs into clear business outcomes.
- Proven leadership in cross-functional teams, including mentoring and coaching.
Nice to Have
- Salesforce Certified Application Architect or System Architect preferred
- PSA vendor certifications (Certinia/FinancialForce, Kantata, Kimble) preferred.
- Knowledge of PSA capabilities a plus.
- Knowledge of Agentforce Revenue is a plus
Benefits
- The opportunity to work at the forefront of AI-powered enterprise technology consulting.
- A high-impact environment where ownership and delivery are rewarded.
- Exposure to top-tier private equity firms and their portfolio companies.
- A global, collaborative team focused on results, innovation, and excellence.
