Responsibilities
- Maintain consistent performance, reliability, and uptime for applications hosted on Azure platforms.
- Onboard and integrate new applications into existing Azure cloud environments.
- Deliver advanced-level technical support, including resolving critical incidents and conducting root cause investigations.
- Track application performance and system health using monitoring and observability tooling.
- Oversee application releases, system patching, and scheduled maintenance tasks.
- Help enhance cloud service scalability, fault tolerance, and operational efficiency.
- Advance automation efforts using CI/CD workflows, scripting, and Infrastructure as Code methodologies.
- Engage in tracking service-level agreements, generating operational reports, and driving process improvements.