About the Role
The analyst will focus on maintaining and improving billing systems, working closely with internal teams to resolve issues, implement changes, and ensure data integrity across financial processes.
Responsibilities
- Monitor billing system performance and identify operational inefficiencies
- Collaborate with cross-functional teams to troubleshoot billing discrepancies
- Support the implementation of system updates and configuration changes
- Document technical processes and maintain system requirement records
- Analyze data to validate billing accuracy and compliance
- Assist in testing enhancements and patches before deployment
- Respond to internal and external inquiries related to billing functions
- Work with developers to refine system logic for billing workflows
- Track and report on key performance metrics for billing operations
- Participate in project planning for system integrations and upgrades
Nice to Have
- Exposure to large-scale customer billing platforms
- Background in telecommunications or service-based industries
- Experience with automated billing reconciliation tools
- Knowledge of data validation and error resolution workflows
- Certifications in IT service management or related disciplines
Compensation
Competitive hourly rate based on experience
Work Arrangement
Hybrid work model with partial remote flexibility
Team
Part of the technology solutions group supporting finance operations
What We Offer
- Opportunities for professional development and career advancement
- Comprehensive health and wellness benefits package
- Employee assistance and financial planning resources
- Inclusive culture that values diverse perspectives
Work Environment
- Collaborative team setting with structured support
- Access to modern tools and secure IT infrastructure
- Regular feedback and performance reviews
Not available for this position
