Responsibilities
- Assess third-party libraries, tools, and services for fit and functionality
- Lead execution of complex cloud initiatives and engineering tasks for client projects
- Conduct technical research and produce documentation for issues and resolution paths
- Apply diverse frameworks and methods to identify root causes, challenges, and risks
- Develop using cloud-native design, IoT backends, serverless models, and automation-first delivery
- Design and enhance support systems, then coordinate transition to operations teams
- Actively contribute to software development with adherence to SDLC standards
- Balance strategic vision with attention to critical technical details
- Collaborate in multidisciplinary teams to deliver client-focused outcomes
- Transfer expertise to colleagues and client personnel
- Produce technical content, speak at events, support certification growth, and assist clients
- Travel occasionally for stakeholder meetings, project launches, conferences, and internal events
- Perform additional duties as needed
- Design and deploy scalable AWS-based architectures prioritizing reliability, security, and cost
- Create and manage observability systems using AWS tools and third-party platforms
- Collaborate with 24x7 operations teams to define essential monitoring data and metrics
- Develop automated runbooks triggered by monitoring alerts and system conditions
- Support operations teams in reducing alert noise and resolving underlying issues
- Collaborate with DevOps and security units to integrate resilience and cost controls
- Mentor peers and promote continuous learning across teams
- Assign and structure work for team members at different experience levels
- Support internal intellectual property and open-source initiatives
- Engage in Agile or alternative project delivery frameworks
- Foster relationships with technology vendors and alliance partners
- Interact directly with clients on technical planning, presentations, and training
Benefits
- Fully remote work environment
- Eligibility for company stock options
- Comprehensive holiday allowance and flexible paid time off
- Reimbursement for certification exams and training
- Recognition through peer-nominated bonuses
- Provision of high-performance laptop and professional tools
- Personalized professional growth planning
- Annual learning and development funding
- Opportunity to work with a talented global team in a supportive culture
Work Arrangement
Remote (Worldwide) — Canada, United States, Latin America
Other
Note: This position may require rotating shifts based on project or client needs.
