US - West Coast On-site Employment

SalesAPE.ai is hiring a Customer Success Manager

Responsibilities

  • Manage a set of client accounts after onboarding, serving as the main contact throughout the lifecycle including renewals.
  • Develop trusted relationships with client stakeholders by aligning with their objectives and ensuring success through AI agent performance.
  • Take initiative in managing contract renewals and identifying upsell potential, leading commercial discussions effectively.
  • Track ongoing account performance to detect early warning signs and intervene proactively to prevent issues.
  • Conduct scheduled performance reviews using analytics to show value and support client decision-making.
  • Coordinate with the onboarding team to ensure seamless transitions for new clients.
  • Provide structured feedback from clients to internal product and go-to-market teams for continuous improvement.

Benefits

  • Play a key role in a rapidly scaling AI startup with a differentiated technology offering.
  • Receive a market-competitive pay package combining fixed salary and performance-based earnings.
  • Opportunity to advance into a leadership position as the business expands in a high-potential sector.
  • Work in an environment that values teamwork, creativity, and mutual support.
  • Grow professionally within the evolving domain of artificial intelligence applications.
  • Operate with significant independence and trust, reflecting core company principles.

Compensation

Competitive base salary plus commission

Work Arrangement

Not specified

Team

Fast-growing AI startup environment

Other

Freedom and autonomy are our principal values.

Not specified

Planning long-term in Thailand?

Full relocation support, start to finish

From visa strategy to housing, banking, and schools for your family — SVBL plans and manages every detail of your move to Thailand so nothing falls through the cracks.

Complete relocation planning
Family visa & school enrollment
Banking & insurance setup
Cultural integration support
Plan your move
One partner for everything
About company
SalesAPE.ai
SalesApe is an AI company building natural language interface technology and AI agents to unlock productivity gains for small and medium businesses (SMBs) in non-tech sectors like construction, automotive, and real estate. Their mission is to democratize technology and tackle inequality by empowering businesses that have been technically starved.
All jobs at SalesAPE.ai Visit website
Job Details
Department Customer Success & Onboarding
Category other
Posted 19 days ago