This role centers on the deployment and ongoing support of hosted client environments, with a strong emphasis on system stability, troubleshooting, and process accuracy. The engineer ensures seamless application rollouts, patches, and upgrades while adhering to detailed runbooks and project timelines. Success in this position depends on technical proficiency, disciplined documentation practices, and a proactive mindset toward workflow optimization.
Key Responsibilities
- Deploy and maintain client-facing hosted systems, resolving technical issues and managing application updates
- Test, refine, and maintain runbooks to ensure consistency and efficiency in deployment processes
- Identify opportunities to automate repetitive tasks using scripting and configuration tools
- Gain expertise in proprietary software installation and configuration procedures
- Work closely with project teams during client onboarding and system upgrade cycles
- Develop and follow structured project plans, schedules, and technical documentation
Qualifications
Candidates must have hands-on experience with enterprise-level Windows system administration and cloud-based environments using VMWare, Citrix, and Active Directory. Proficiency in automation tools such as Chef, Jenkins, and shell scripting is essential. Strong analytical abilities and a track record of solving complex technical challenges are required. The ideal candidate is highly detail-oriented, capable of working independently, and thrives in fast-moving technical settings.
Experience with SS&C Advent APX, Moxy, or Geneva platforms is advantageous but not mandatory. The role requires clear communication across technical teams and client-facing groups, with a commitment to delivering high-quality outcomes on schedule.
Technology Environment
- Windows Server
- Citrix XenApp
- Active Directory
- SQL Server
- VMWare vSphere
- Netapp storage
- SolarWinds monitoring
- Jenkins and Chef for automation
Compensation and Benefits
Salary range for this role is $87,000 to $145,000 USD in New York and Colorado. Benefits include health and dental insurance, a 401k plan with company matching, and financial support for tuition and professional development.
Equal Employment Opportunity
This employer is committed to equal employment opportunities for all applicants and employees. No individual will be discriminated against based on race, color, religion, gender, age, marital status, sexual orientation, national origin, disability, veteran status, or any other protected category under applicable law.
