About the Role
This role involves installing, calibrating, and repairing medical equipment at customer locations, using technical expertise to resolve issues and maintain system performance.
Responsibilities
- Perform preventive maintenance on medical imaging devices
- Diagnose and repair equipment malfunctions in the field
- Follow safety protocols during service calls
- Document service activities in the system
- Respond to customer service requests promptly
- Calibrate systems to meet performance standards
- Install new equipment at customer sites
- Troubleshoot technical issues using diagnostic tools
- Maintain accurate service records
- Adhere to regulatory compliance standards
- Coordinate with internal teams for parts and support
- Communicate technical information to non-technical users
- Escalate complex issues when necessary
- Ensure equipment meets quality benchmarks
- Support customer training on basic operations
- Follow up on service outcomes
- Minimize equipment downtime for clients
- Use test equipment to verify repairs
- Maintain assigned tools and test gear
- Work independently within defined guidelines
- Follow company service procedures
- Respond to emergency service needs
- Track parts usage during repairs
- Comply with documentation requirements
- Support service delivery goals
Nice to Have
- Experience with medical imaging equipment
- Previous field service experience
- Knowledge of PACS systems
- Familiarity with X-ray or CT technology
- Exposure to service documentation software
Compensation
Competitive hourly wage plus benefits
Work Arrangement
On-site with local travel required
Team
Part of the service delivery team supporting medical equipment performance
Why Join Us
- Opportunity to work with advanced medical technology
- Supportive team environment focused on service excellence
- Investment in ongoing technical training
- Focus on employee development and growth
Additional Information
- This role requires availability for on-call shifts
- Candidates must live within 50 miles of Philadelphia
- Travel within the region is expected
Not available for this position
