Responsibilities
- Act as a hands-on Dayforce administrator for core HR, supporting configuration changes, data updates, and issue resolution across multiple regions.
- Process and validate high-risk lifecycle changes in Dayforce (hires, terminations, job/grade changes, location and entity changes, Smart Working/hybrid updates), ensuring accuracy and appropriate approvals.
- Support People Ops and Payroll with Dayforce data audits and clean-up activities, including identifying and correcting data errors, duplicates, and inconsistencies.
- Maintain, create, and run custom reports for multiple teams and departments, including HR, IT, Finance and Executives.
- Partner with Total Rewards and Talent Development to launch and maintain the Performance and Compensation cycles.
- Maintain and update organizational structures in Dayforce (departments, positions, reporting lines) in line with approved org changes.
- Assist with configuration of Dayforce fields, workflows, and security roles based on clear requirements from the Director, People Operations and People Systems Architect.
- Partner with Total Rewards and Payroll to support comp and benefits-related configuration or data changes (where appropriate and within guardrails).
- Investigate and resolve Dayforce-related tickets and issues raised by People Ops, Payroll, and HRBPs, documenting root causes and fixes.
- Run and validate Dayforce reports needed for audits, compliance, and Payroll/Total Rewards operations, working with Data/BI where necessary.
- Support testing for configuration changes and integrations that touch Dayforce (e.g., Ashby → Dayforce, benefits/payroll feeds), following test plans and documenting results.
- Document configuration changes, processes, and troubleshooting steps in a way that can be handed over smoothly to permanent team members.
- Collaborate with the People Systems Architect on prioritising Dayforce work, highlighting risks, and suggesting simple process or config improvements where you see recurring issues.
Requirements
- 3–5+ years of hands-on Dayforce (or similar enterprise HRIS) administration experience, ideally across multiple regions or entities.
- Practical experience processing and validating core HR lifecycle events in Dayforce (hires, moves, comp changes, leaves, terminations, location/entity changes).
- Strong attention to detail and comfort working directly with sensitive HR and payroll-impacting data.
- Familiarity with HR data structures (employees, jobs/positions, departments, locations, employment types) and how they show up in reporting and downstream processes.
- Experience running and troubleshooting HRIS reports; ability to spot data quality issues and work methodically through clean-up.
- Experience creating custom imports via XML schemas in Excel and troubleshooting import logs.
- Knowledge of Reporting and custom fields (SQL).
- Experience in testing, implementing, and maintaining Performance, Compensation, and Hub.
- Comfort working in a fast-moving environment where priorities can shift week to week, with the ability to manage tickets and tasks across multiple stakeholders.
- Clear, concise communication skills; able to explain system behaviour and data issues in plain language to non-technical partners.
- Strong sense of ownership and reliability—you follow through, flag risks early, and are comfortable stepping into an in-flight environment.
Nice to Have
- Experience working with distributed teams and supporting both North America and EMEA time zones.
- Experience working with Managed Payroll and ICPs.
- Prior experience in a high-growth or SaaS environment.
Benefits
- Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
- Access to health benefits, so you can get the care you need when you need it.
- Paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
- Coverage offering you time with your little one(s) so you can soak up all those precious moments.
- Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
Additional Information
- Contract duration: 3-6 months.
- Hybrid work philosophy: Three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
