Home-based, United Kingdom Hybrid GBP 35,000 - 50,000 Yearly

Serco is hiring a HSEQ Performance & Insight Analyst

About the Role

As an HSEQ Performance & Insight Analyst, you will play a key role in shaping how safety and operational performance are understood across the business. Working from home, you'll use data to uncover patterns, identify emerging risks, and support strategic decisions that enhance safety and compliance. Your analysis will inform leadership and operational teams, helping shift the organisation from reactive reporting to proactive risk prevention.

Key Responsibilities

  • Examine HSEQ data across divisions to detect trends, anomalies, and performance drivers that influence risk management strategies.
  • Transform complex datasets into clear, meaningful insights using Power BI and advanced Excel techniques, including Power Query and Power Pivot.
  • Develop and maintain interactive dashboards and analytical models that deliver real-time, forward-looking performance visibility.
  • Generate monthly Business Performance Reports, ensuring accuracy, consistency, and relevance for stakeholders.
  • Apply predictive analytics to create leading indicators that anticipate incidents before they occur.
  • Integrate AI and automation tools to streamline reporting, reduce manual effort, and improve insight quality.
  • Challenge and refine existing metrics and data processes to elevate analytical standards and data integrity.
  • Support governance by managing access and responding to inquiries through the Assure role account.

Skills and Experience

You bring proven experience in management information, business intelligence, or performance analysis, particularly within safety or compliance environments. Proficiency in Excel and Power BI is essential, including hands-on experience with DAX, data modelling, and dashboard design. A track record of turning raw operational data into strategic insight is key. Familiarity with AI-enhanced analytics or automation tools is highly valued. Certifications in data analytics or Power BI are a strong advantage.

Work Environment and Benefits

This is a permanent, full-time role with flexible working arrangements and a home-based focus. You’ll be part of a supportive, inclusive culture that values innovation, employee development, and wellbeing. Benefits include a competitive salary range of £35,000–£50,000, a 6% employer pension contribution, and access to health and wellness programmes. Professional growth is encouraged through leadership coaching, role-specific training, and formal learning opportunities. The organisation is committed to diversity, inclusion, and equitable hiring practices, supporting employees through global networks and inclusive employment standards.

Required Skills
ExcelPower BIPower QueryPower PivotDAXAI-enabled analytical toolsdata modellingdashboard designbusiness intelligenceoperational performance reportingpredictive analytics ExcelPower QueryPower PivotPower BIDAXData ModellingAI-enabled toolsAutomationBusiness IntelligencePredictive Analytics
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About company
Serco
Serco is a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. They are innovators, committed to redesigning and improving public services for the benefit of everyone.
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Job Details
Department Data and Analytics
Category data
Posted 2 months ago