Role Overview
The IT Administrator is responsible for the stability, performance, and security of core IT systems across industrial environments. This position operates at the intersection of manufacturing and technology, ensuring that embedded systems, enterprise platforms, and network infrastructure function reliably under demanding conditions.
Key Responsibilities
- Support and troubleshoot physical computing systems integrated into manufacturing equipment, ensuring continuous uptime
- Deliver responsive first-line technical support for end users across multiple locations
- Manage identity and access platforms including Active Directory, Okta, and Microsoft 365
- Deploy, configure, and maintain laptops, servers, mobile devices, and machinery-connected hardware
- Diagnose and resolve hardware, software, and network issues, coordinating with vendors when necessary
- Monitor network performance and implement improvements to meet operational requirements
- Support a multi-platform environment with systems running Windows, macOS, and Linux
- Partner with Information Security, DevOps, and infrastructure teams to scale IT practices alongside business growth
- Track and manage the lifecycle of all IT assets, maintaining accurate inventory records
Required Qualifications
- Proven experience managing enterprise platforms such as Okta, Microsoft 365, Atlassian, and Filecloud
- Working knowledge of cloud and SaaS environments, including AWS and Azure
- Hands-on experience with Active Directory, Azure administration, and domain services
- Familiarity with infrastructure-as-code tools like Terraform, Ansible, and GitOps workflows
- Experience supporting Windows and macOS devices in a corporate setting
- Ability to document system designs and communicate technical concepts clearly to diverse audiences
- Strong communication skills and the ability to explain complex topics to non-technical stakeholders
- Self-directed with the capacity to manage multiple priorities in a fast-moving environment
- Commitment to long-term architectural thinking and proactive problem solving
- Willingness to work on-site in a manufacturing facility in Mesa, Arizona
Preferred Qualifications
- Understanding of security technologies such as firewalls, VPNs, and intrusion detection systems
- Experience with enterprise networking hardware from Cisco, Fortinet, or SonicWall
- Ability to design and maintain networks across distributed factory sites
- Knowledge of compliance frameworks including CMMC and NIST 800-171
Technical Environment
Active Directory, Okta, Microsoft 365, Jira, Filecloud, Atlassian tools, GitOps, Terraform, Ansible, AWS, Azure, Windows, macOS, Linux, Cisco, Fortinet, SonicWall, CMMC, NIST 800-171
Benefits
- Comprehensive medical, dental, vision, and life insurance
- 401(k) plan
- Flexible vacation policy
- Relocation support available for qualified candidates, based on business needs
Work Mode
This is an on-site role based in Mesa, Arizona. Candidates must be able to work from the factory location.
Company Culture
The team is focused on advancing American manufacturing through cutting-edge automation. Work moves quickly, with rapid iteration cycles and a shared commitment to solving complex challenges across technical disciplines. Collaboration and ownership are central to how projects move forward.
Equal Employment Opportunity
The company provides equal opportunity to all applicants and employees without regard to race (including traits historically associated with race, such as hair texture and protective hairstyles), color, religion, sex, gender identity, gender expression, transgender status, national origin, ancestry, citizenship, age, disability, medical condition, family care status, military or veteran status, marital or domestic partner status, sexual orientation, genetic information, or any other characteristic protected by applicable laws. The company also provides reasonable accommodations for qualified individuals with disabilities, including those related to pregnancy, childbirth, or related medical conditions.
