Responsibilities
- Define enterprise automation architecture, including frameworks, standards, guardrails, reusable patterns, and reference designs.
- Establish a unified automation ecosystem across all IT functions aligned to the CoE’s vision and mission.
- Develop the technical roadmaps for automation platforms, CI/CD practices, IaC frameworks, integration patterns, and event-driven automation.
- Contribute to building and maturing WSP’s Automation CoE operating model.
- Partner with IT teams to identify automation opportunities that improve reliability, reduce manual effort, and enhance service delivery.
- Drive adoption of standard toolsets, coding practices, design reviews, and automation quality checks.
- Architect automation solutions across IT domains including: Cloud provisioning and lifecycle management, Network and security operations, Identity and access lifecycle workflows, Endpoint automation, ITSM / service request fulfilment, Observability, alerting, and automated remediation.
- Develop reusable modules, IaC templates, pipelines, orchestration logic, API integrations, and automation libraries.
- Implement automation using modern toolsets (Terraform, Bicep/ARM, Ansible, PowerShell, Python, GitHub/GitLab pipelines, ServiceNow workflow automation, Azure Automation, etc.).
- Ensure automations are secure, auditable, observable, and scalable.
- Define guardrails that enable autonomy while protecting security and compliance.
- Embed IAM, secret management, least privilege, and auditability requirements into automation patterns.
- Establish version control practices, pipeline controls, code reviews, and lifecycle governance.
- Work closely with Infrastructure, Cloud, Network, Cybersecurity, EUC, and Operations teams to uplift automation capability.
- Lead architecture reviews, automation workshops, and design sessions.
- Mentor engineers and promote an automation-first culture across IT.
Requirements
- Bachelor’s degree in computer science, Information Technology, Engineering, or equivalent experience.
- 8–10+ years of hands-on engineering and automation experience in large-scale enterprise environments.
- Strong architecture experience with automation platforms, IaC frameworks, CI/CD pipelines, and workflow orchestration.
- Proficiency with automation tools such as Terraform, Bicep/ARM, Ansible, PowerShell, Python, GitHub/GitLab CI, Azure DevOps, ServiceNow, and event-driven automation services.
- Experience implementing governance, standards, code quality controls, and secure automation practices.
- Solid understanding of cloud platforms (Azure preferred), networks, identity systems, and infrastructure services.
- Experience contributing to an Automation CoE, platform engineering team, or similar strategic function.
- Strong documentation, diagramming, and architectural storytelling abilities.
- Comfortable working collaboratively across a large, globally distributed enterprise IT environment.
- Excellent written and spoken English.
- Ability to work independently with low-level supervision and in a global team distributed geographically.
Work Arrangement
Hybrid
Additional Information
- The final salary awarded for this role may vary from the above range based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs. The wage range provided in this job posting may be subject to change for business purposes.
