The IT Operations Automation Engineer is a technical solutions expert responsible for developing, facilitating, and overseeing automation for Hopper IT. This role requires a first-principles thinker who can deconstruct technical challenges and rebuild them with automated logic to drive operational maturity within a fully remote environment in Canada.
Responsibilities
- Build and maintain critical automation platforms, such as an Automation Service Gateway, to standardize how services are exposed and secured within IT Operations.
- Proactively identify opportunities for automation and develop new processes following best practices for development, test, and implementation.
- Partner with stakeholders to replace manual workflows with scalable, compliance-driven systems.
- Provide Tier 2 and 3 support and troubleshooting, coordinating with vendors and internal teams when elevated support is required.
Requirements
- At least 4 years of experience in a similar role.
- Proven experience developing scripts in Python, Terraform, or Bash.
- Solid understanding of GCP, Okta (APIs and Orchestrator), and Google Workspace.
- Knowledge of professional best practices for the full SDLC, including coding standards, code reviews, source control management (GitHub), and build processes.
Technical Stack
Python, Terraform, Bash, GCP, Okta, Google Workspace, GitHub
Benefits
- Well-funded and proven startup with large ambitions
- Competitive salary
- Upsides of pre-IPO equity packages
- Hopper covers 100% of the premiums for group insurance plan
- Hopper offers life, short term and long term disability coverage
- HSA that covers eligible medical and dental expenses
- All employees and dependents have access to Dialogue’s telemedicine services, anytime, anywhere
- All employees have access to an RRSP plan with automatic pre-tax withdrawals per pay
- Very generous parental leave, much above industry standards
- Unlimited PTO
Compensation
competitive salary. Equity: pre-IPO equity packages. Carrot Cash travel stipend, work-from-home stipend
Work Arrangement
Remote (Country) — Canada — 100% Remote
