Colombia or Mexico or Costa Rica or Nicaragua or El Salvador Remote (Country)

Concentrix is hiring a Lead Site Reliability Engineer

About the Role

At Concentrix, we are looking for a Lead Site Reliability Engineer to play a strategic role in shaping and scaling our DevSecOps ecosystem. You will lead the design and implementation of automated CI/CD pipelines, enforce enterprise-grade security and compliance standards, and drive reliability across the entire software delivery lifecycle.

What You'll Do

  • Work with key technology stakeholders to deliver SRE strategies and capabilities to support the digital transformation agenda.
  • Design and maintain cloud-native CI/CD workflows using tools like GitHub Actions, Jenkins, or ArgoCD. Automate build, test, and deployment processes for microservices across Kubernetes clusters and multi-cloud environments.
  • Integrate security into every stage of the pipeline—automating vulnerability scans, secrets management, and policy enforcement using tools like Snyk, HashiCorp Vault, and OPA.
  • Build fault-tolerant systems using cloud-native patterns (e.g., self-healing, auto-scaling, blue/green deployments). Leverage Kubernetes, service meshes, and distributed tracing to maintain performance and uptime.
  • Deploy observability stacks (Prometheus, Grafana, ELK, OpenTelemetry) to monitor system health. Define SLOs/SLIs, set up intelligent alerting, and lead incident response and postmortems.
  • Use Terraform and cloud vendor tools to provision and manage cloud resources. Maintain version-controlled infrastructure and enforce change management practices.
  • Ensure systems meet regulatory and organizational standards (e.g., SOC 2, HIPAA, ISO 27001). Automate audit trails and implement continuous compliance checks.
  • Partner with developers, QA, and platform engineers to embed reliability and security into the SDLC. Advocate for cloud-native best practices and drive adoption of scalable patterns.
  • Guide junior engineers, conduct technical reviews, and foster a culture of ownership, automation, and continuous learning.
  • Identify performance bottlenecks, reduce toil through automation, and evolve infrastructure to support rapid innovation and growth.

What We're Looking For

  • 3-5 years of related experience.
  • Strong expertise in AWS, Azure, or GCP services (e.g., EC2, S3, IAM, Lambda, AKS, GKE).
  • Proficiency with Docker, Kubernetes, Helm, LGTm, Harbor.
  • Experience with GitHub Actions, GitLab CI, Azure DevOps, or similar.
  • Skilled in Terraform, Pulumi, or CloudFormation.
  • Familiarity with Prometheus, Grafana, ELK stack, OpenTelemetry.
  • Knowledge of DevSecOps tools and practices (e.g., Vault, Snyk, OPA, CIS benchmarks).
  • Strong skills in Python, Go, Bash, or similar languages.
  • Proficient in Git, GitOps workflows, and agile development practices.

Technical Stack

  • Cloud: AWS, Azure, GCP, EC2, S3, IAM, Lambda, AKS, GKE
  • Containers & Orchestration: Docker, Kubernetes, Helm, LGTm, Harbor
  • CI/CD: GitHub Actions, GitLab CI, Azure DevOps
  • Infrastructure as Code: Terraform, Pulumi, CloudFormation
  • Observability: Prometheus, Grafana, ELK stack, OpenTelemetry
  • Security: Vault, Snyk, OPA
  • Languages: Python, Go, Bash
  • Version Control: Git

Team & Environment

You will be partnering closely with development and operations teams to drive our platform strategy forward.

Work Mode

This role is based Work-at-Home within Colombia.

Concentrix is an equal opportunity employer.

Required Skills
AWSAzureGCPEC2S3IAMLambdaAKSGKEDockerKubernetesHelmTerraformGitHub ActionsGitLab CI
Landing international contracts?

Invoice globally with an EU company

GloPay creates an Estonian partnership for you automatically. Your clients get proper invoices, you keep 95% of payments. Setup takes 5 minutes, works in 100+ currencies.

EU-registered company for compliance
Multi-currency invoicing & payments
Expense tracking & tax reports
Money in your bank in 1 business day
Start invoicing free
5% per invoice • No subscriptions
About company
Concentrix
Concentrix ist ein internationales Unternehmen, das in mehr als 70 Ländern vertreten ist und führend in der Verbesserung der Kundenerfahrung und der Optimierung von Geschäftsprozessen ist.
All jobs at Concentrix Visit website
Job Details
Department Information Technology
Category infrastructure
Posted 4 months ago