Veolia is hiring a Manager Business Systems

Responsibilities

• Manage, maintain, troubleshoot, repair, and optimize SCADA systems and associated OT infrastructure.
• Support installation, troubleshooting, configuration, modification, and lifecycle maintenance of: PLCs, Allen-Bradley ControlLogix controllers, HMI systems, Remote Control Units (RCUs), Telemetry Systems, Communications Hardware/Software, Industrial Networking Components.
• Perform firmware and software upgrades, patch management, and system performance tuning.
• Diagnose and resolve hardware, software, network, and communications failures impacting operations.
• Maintain backup, redundancy, disaster recovery, and contingency systems to support continuous operations.
• Implement and maintain cybersecurity controls for OT environments in accordance with NIST cybersecurity framework principles.
• Monitor for, respond to, document, and assist in remediation of IT/OT security incidents.
• Administer role based access controls, user provisioning, permissions, and authentication controls.
• Support system hardening, vulnerability management, patching, and security documentation.
• Ensure OT infrastructure aligns with organizational cybersecurity policies and regulatory requirements.
• Administer Windows Server and Windows workstation environments supporting industrial systems.
• Manage Active Directory users, groups, access permissions, and domain-related services.
• Configure and maintain: Virtual Servers, Network-Connected PCs, Industrial Switches, Communications Infrastructure, Client/server Applications, Database Environments.
• Monitor server health, storage utilization, system resources, and network performance.
• Oversee installation and deployment of new servers, operating systems, and application software.
• Review and analyze operational business workflows and software systems to identify improvement opportunities.
• Gather business and technical requirements from operational stakeholders.
• Design, prototype, test, and implement software enhancements and systems integrations.
• Develop technical solutions supporting: Regulatory Reporting, Inventory Management, Waste Tracking, Scheduling Systems, Field Operational Systems, Compliance Applications, Customer Tracking Platforms.
• Evaluate technology solutions for operational efficiency and long-term business needs.
• Lead implementation projects involving OT/IT infrastructure upgrades, SCADA improvements, and application deployments.
• Coordinate testing, commissioning, rollout, and post-deployment support for new systems.
• Develop project plans, timelines, risk mitigation strategies, and implementation documentation.
• Provide technical leadership and mentorship to technical staff, vendors, and contractors.
• Conduct technical presentations, training sessions, and knowledge transfer activities.
• Maintain accurate operational documentation, network diagrams, system configurations, SOPs, and recovery procedures.
• Develop technical specifications, logic flow diagrams, and system architecture documentation.
• Research emerging technologies and recommend improvements for system modernization and resiliency.
• Support audit readiness and regulatory inspections related to system controls and cybersecurity.
• Support enterprise applications as assigned.
• Provide after-hours support for critical operational incidents.
• Perform other duties as assigned.

Requirements

• Strong technical expertise in industrial automation and IT/OT infrastructure.
• Leadership, project management, and systems analysis capabilities.
• Experience managing SCADA systems and OT infrastructure.
• Familiarity with PLCs, HMI platforms, telemetry, communications networks, servers, databases, and cybersecurity.
• Knowledge of NIST cybersecurity framework principles.
• Experience with firmware and software upgrades, patch management, and system performance tuning.
• Ability to diagnose and resolve hardware, software, network, and communications failures.
• Experience maintaining backup, redundancy, disaster recovery, and contingency systems.
• Experience administering role-based access controls, user provisioning, permissions, and authentication controls.
• Experience with system hardening, vulnerability management, and security documentation.
• Familiarity with organizational cybersecurity policies and regulatory requirements.
• Experience administering Windows Server and Windows workstation environments.
• Experience managing Active Directory users, groups, access permissions, and domain-related services.
• Experience configuring and maintaining virtual servers, industrial switches, communications infrastructure, client/server applications, and database environments.
• Ability to monitor server health, storage utilization, system resources, and network performance.
• Experience overseeing installation and deployment of servers, operating systems, and application software.
• Ability to analyze operational workflows and software systems to identify improvements.
• Ability to gather business and technical requirements from stakeholders.
• Experience designing, prototyping, testing, and implementing software enhancements and systems integrations.
• Experience developing technical solutions for regulatory reporting, inventory management, waste tracking, scheduling, field operations, compliance, and customer tracking.
• Ability to evaluate technology solutions for operational efficiency and long-term business needs.
• Experience leading OT/IT infrastructure upgrade projects, SCADA improvements, and application deployments.
• Ability to coordinate testing, commissioning, rollout, and post-deployment support.
• Experience developing project plans, timelines, risk mitigation strategies, and implementation documentation.
• Ability to provide technical leadership and mentorship to staff, vendors, and contractors.
• Experience conducting technical presentations, training sessions, and knowledge transfer.
• Ability to maintain accurate operational documentation, network diagrams, system configurations, SOPs, and recovery procedures.
• Experience developing technical specifications, logic flow diagrams, and system architecture documentation.
• Ability to research emerging technologies and recommend improvements.
• Experience supporting audit readiness and regulatory inspections.

Additional Information

• After-hours support for critical operational incidents is required.