Bellevue, WA, USA Hybrid Employment

Smartsheet is hiring a Manager, Engineering

Responsibilities

  • Lead one or more teams of 6–10+ software engineers focused on developing and maintaining critical grid services and platform systems relied upon by millions of users.
  • Ensure 99.999% service availability by institutionalizing reliability practices, incident response, and structured on-call procedures within team operations.
  • Shape technical direction for low-latency, high-throughput platforms designed to handle millions of daily requests with consistent performance under heavy load.
  • Mentor engineers in distributed systems design, scalability strategies, and platform standards while overseeing technical reviews for critical system components.
  • Drive alignment across multiple teams, upstream dependencies, and internal consumers to resolve systemic challenges and advance cross-functional initiatives.
  • Deliver complex infrastructure projects with high technical uncertainty by managing risks, stakeholder communication, and inter-team consensus.
  • Define and manage service-level objectives, capacity planning, performance testing, and monitoring strategies for platform services.
  • Collaborate with product, infrastructure, security, and engineering teams to influence technical roadmaps and long-term platform strategy.
  • Recruit top-tier engineering talent and strategically grow teams by developing and advancing engineers across multiple technical units.
  • Coach individual contributors and engineering managers, identifying and nurturing future leadership talent within and beyond immediate teams.
  • Set and track quarterly and annual technical and operational goals for platform domains, driving metric-based reporting and continuous improvement.
  • Communicate clearly with executives and non-technical stakeholders, anticipating organizational friction and leading conflict resolution.
  • Promote the integration of AI technologies across software and platform development workflows to enhance efficiency and customer outcomes.

Compensation

Not specified

Work Arrangement

Hybrid — Bellevue, WA, remote within the US

Team

Reports to Director, Engineering. Leads one or more teams within the Grid Service and Platform Engineering organization. Team size: 6–10+ engineers.

Other

Must be legally eligible to work in the US on an ongoing basis

Not specified

About company
Smartsheet
Smartsheet is a global leader in Intelligent Work Management, building tools that empower teams to automate manual tasks, uncover insights, and scale smarter. The company provides seamless work management and smart, scalable solutions to help people and teams achieve their goals.
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Job Details
Department Grid Service and Platform Engineering
Category management
Posted 21 hours ago