This role is responsible for leading the organization's operational risk management framework. The specialist will proactively identify and evaluate operational risks across departments, ensuring risks are properly documented, monitored, and reported. Core responsibilities include facilitating Risk and Control Self-Assessments (RCSAs) to evaluate internal controls and driving the development and tracking of Key Risk Indicators (KRIs) to detect emerging threats.
Risk Monitoring and Reporting
The specialist maintains the Operational Risk Loss Register, ensuring accurate documentation of loss events and timely reporting. They lead the end-to-end management of operational risk incidents—from initial logging and investigation through root cause analysis to resolution and follow-up. Findings are escalated appropriately, with clear recommendations for corrective and preventive actions.
Third-Party and Vendor Oversight
A key focus includes assessing and monitoring risks associated with external vendors. This involves conducting due diligence prior to onboarding, reviewing service-level agreements, and evaluating compliance with regulatory and contractual standards. The role also monitors concentration risks and dependencies on critical outsourced services.
Leadership and Communication
Regular reporting to senior management and governance bodies ensures transparency on risk exposure and mitigation efforts. The specialist also supports organizational risk awareness by delivering training and guidance across teams, fostering a culture of accountability and informed decision-making.
Qualified candidates will have at least three years of experience in operational risk, compliance, or a related field, with demonstrated ability to analyze risk data, interpret regulations, and communicate findings effectively.
