Responsibilities
- Oversee the complete deal lifecycle for key merchants, working hand-in-hand with top-tier clients and executive leadership.
- Lead onboarding for referral partners, managing relationships and guiding merchants through successful launch while serving as the primary contact for ad-hoc partner needs.
- Work with the Head of Partnerships to implement operational processes for new partners, turning partnership agreements into actionable onboarding procedures and ensuring seamless transitions from signed deals to active merchants.
- Identify and execute process optimizations and CRM upgrades to enhance customer onboarding and streamline internal operations, while maintaining accurate and current CRM data.
- Monitor deal progress and onboarding status, proactively identifying and escalating risks, delays, and stalled deals with clear recommendations for resolution.
Benefits
- Equity grant
- Health and wellness benefits
- 401(k) savings plan
- Flexible time off
Responsibilities
- Oversee the complete deal lifecycle for key merchants, working hand-in-hand with top-tier clients and executive leadership.
- Lead onboarding for referral partners, managing relationships and guiding merchants through successful launch while serving as the primary contact for ad-hoc partner needs.
- Work with the Head of Partnerships to implement operational processes for new partners, turning partnership agreements into actionable onboarding procedures and ensuring seamless transitions from signed deals to active merchants.
- Identify and execute process optimizations and CRM upgrades to enhance customer onboarding and streamline internal operations, while maintaining accurate and current CRM data.
- Monitor deal progress and onboarding status, proactively identifying and escalating risks, delays, and stalled deals with clear recommendations for resolution.
Benefits
- Equity grant
- Health and wellness benefits
- 401(k) savings plan
- Flexible time off