Chicago On-site Employment

Coinflow is hiring an Operations Support Analyst

Responsibilities

  • Oversee the complete deal lifecycle for key merchants, working hand-in-hand with top-tier clients and executive leadership.
  • Lead onboarding for referral partners, managing relationships and guiding merchants through successful launch while serving as the primary contact for ad-hoc partner needs.
  • Work with the Head of Partnerships to implement operational processes for new partners, turning partnership agreements into actionable onboarding procedures and ensuring seamless transitions from signed deals to active merchants.
  • Identify and execute process optimizations and CRM upgrades to enhance customer onboarding and streamline internal operations, while maintaining accurate and current CRM data.
  • Monitor deal progress and onboarding status, proactively identifying and escalating risks, delays, and stalled deals with clear recommendations for resolution.

Benefits

  • Equity grant
  • Health and wellness benefits
  • 401(k) savings plan
  • Flexible time off

Responsibilities

  • Oversee the complete deal lifecycle for key merchants, working hand-in-hand with top-tier clients and executive leadership.
  • Lead onboarding for referral partners, managing relationships and guiding merchants through successful launch while serving as the primary contact for ad-hoc partner needs.
  • Work with the Head of Partnerships to implement operational processes for new partners, turning partnership agreements into actionable onboarding procedures and ensuring seamless transitions from signed deals to active merchants.
  • Identify and execute process optimizations and CRM upgrades to enhance customer onboarding and streamline internal operations, while maintaining accurate and current CRM data.
  • Monitor deal progress and onboarding status, proactively identifying and escalating risks, delays, and stalled deals with clear recommendations for resolution.

Benefits

  • Equity grant
  • Health and wellness benefits
  • 401(k) savings plan
  • Flexible time off
About company
Coinflow

We’re on a mission to power the world’s fastest-moving businesses with the fastest global payments.

We believe global payments are the next great growth enabler. At Coinflow, we’re building the infrastructure that empowers businesses to accept payments, settle funds, and expand globally—instantly, securely, and without friction.

Coinflow was born from a simple question: Why are global payments still so complicated? The founders, technologists with roots in blockchain and traditional finance, built a solution to enable instant, secure, and scalable payment flows for businesses across the globe.

We support merchants in over 170 countries with instant settlement, fraud and chargeback indemnification, global pay-ins, payouts, and FX orchestration—helping them grow revenue and serve customers better.

All jobs at Coinflow Visit website
Job Details
Department Operations
Category other
Posted 6 months ago