Responsibilities
- Collaborate with and oversee PSO studio integrations across multiple studios.
- Manage process documentation, contracting workflows, and vendor relationships, working primarily with USA-based partners.
- Provide direction and leadership across the entire lifecycle of PSO initiatives (planning, development, testing, and release).
- Support VIP operations and new studio onboarding, managing the complete integration lifecycle and maintaining dotted-line accountability to CS leadership.
- Manage program/project plans, schedules, and budgets to ensure on-time, high-quality delivery within resource constraints.
- Provide cross-team support for Sweepstakes and special initiatives.
- Take existing, externally-owned systems and ensure PSO needs are clearly integrated and requirements are met.
- Serve as primary problem-solver and liaison between technical, business, and product teams.
- Lead post-program reporting and documentation refinement to establish scalable processes.
- Monitor task execution to ensure timely delivery of PSO initiatives and programs.
Requirements
- Bachelor's degree
- Background in project management fundamentals or Software Development Lifecycle (SDLC)
- 2+ years of relevant program/project management experience
- Strong organizational and project management skills
- Excellent communication and cross-functional collaboration abilities
- Ability to manage multiple stakeholders and competing priorities
- Self-starter who thrives in a fast-paced, dynamic environment
- Attention to detail and commitment to quality
- Passion for gaming and player success
- USA afternoon availability required for close collaboration with PSO leaders in Austin, San Mateo, and Chicago
Benefits
- Base pay varies by market location and individualized factors such as job-related knowledge, skills, experience, and other business considerations.
- Total compensation package may include bonus and/or equity awards.
- Eligibility to participate in 401(K) plan and Employee Stock Purchase Program.
- Medical, dental, vision, and basic life insurance coverage.
- 14 paid holidays per calendar year.
- Paid vacation time per calendar year (ranging from 15 to 25 days) or eligibility to participate in the Company’s discretionary time off program.
- Up to 10 paid sick days per calendar year.
- Paid parental and compassionate leave.
- Wellbeing programs for mental health and other wellness support.
- Family planning support through Maven.
- Commuter benefits.
- Reimbursements for fitness-related expenses.
Work Arrangement
Hybrid — Toronto, Chicago, Austin, San Mateo, India
Additional Information
- The use of Artificial Intelligence is not being used to screen candidates.
- The position is for an existing vacancy.
