Responsibilities
- Champion the user journey by actively tracking satisfaction and continuously elevating the quality of the user experience.
- Track equipment usage, maximize adoption, and actively support research initiatives and scientific publications.
- Map, understand, and engage quantum research communities.
- Organize trainings, workshops, and educational initiatives in collaboration with internal experts.
- Drive the long-term adoption of Alice & Bob’s hardware by tracking global research trends and aligning our technology to support future scientific breakthroughs.
- Support active research projects and mobilize subject-matter experts to ensure seamless project execution.
- Manage incoming non-urgent user inquiries and synthesize user feedback into actionable insights for the product and sales teams.
- Represent Alice & Bob at conferences, trade shows, and industry events.
Requirements
- 2+ years of experience in customer-facing environments and educational initiatives.
- MSc or PhD in quantum computing, quantum engineering, physics, computer science, or a related field.
- Experience in software development, ideally working with Python.
- Ability and willingness to travel across France and Europe.
- Highly adaptive communication style, with a track record of effectively engaging scientific, technical, and executive-level audiences.
- Fluent in French and English.
- An analytical, forward-thinking mindset with a proven track record of taking initiative and solving complex problems.
Nice to Have
- Knowledge of quantum error correction or bosonic qubits.
- First-hand experience building research collaborations or grant applications.
Benefits
- Our success is your success: own it with our BSPCE plan
- Direct IP Compensation: Earn substantial bonuses for driving the core patents that define our quantum architecture.
- Flexible remote policy, up to 40 % a month
- A Parental plan including additional benefits such as crèche support or additional days-off to take care of under 12 years old children
- Subsidized membership with Urban Sports Club
- Mental health support with moka.care
- 25-day vacation policy (as per French law) + RTT
- Half of transportation cost coverage (as per French law), or yearly allowance for the die-hard bicycle users
- Competitive health coverage, with Alan.
- Meal vouchers with Swile, as well as access to a fully equipped and regularly stocked kitchen
- French language courses covered by the company for those interested
Work Arrangement
Hybrid
Additional Information
- Fluent in French and English
- Ability and willingness to travel across France and Europe
