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Charlotte, NC On-site

PSG Global Solutions is hiring a Scrum Master

Responsibilities

  • Lead the team in applying Agile and Scrum principles to consistently exceed customer expectations
  • Support the team in maximizing self-organization to improve performance and accountability
  • Help the team navigate and address gaps intentionally left open in Agile and Scrum frameworks
  • Evaluate the team's Scrum maturity and provide coaching to advance it at a sustainable pace
  • Coordinate and schedule Scrum events such as sprint planning, daily standups, retrospectives, and reviews
  • Assist in identifying and eliminating obstacles, escalating issues when required
  • Track and manage team performance and velocity, driving improvements for better delivery outcomes
  • Oversee team capacity and workload, including defect tracking, to maximize throughput
  • Prepare for, lead, and document recurring team meetings and key processes
  • Foster a culture where team members take ownership instead of passively accepting assignments
  • Facilitate constructive discussions and explore alternative strategies for team and individual management
  • Coach individuals and resolve interpersonal conflicts constructively
  • Create a safe, trust-based environment where issues can be discussed openly without fear
  • Maintain a clear focus on team objectives and uphold the true role of a Scrum Master, distinct from business analysis or project management
  • Offer constructive feedback on current processes and recommend improvements to Scrum execution
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About company
PSG Global Solutions

PSG is a leading recruiting firm and RPO provider of innovative, customized talent solutions that empower employers, healthcare organizations, and staffing firms to scale hiring faster and smarter — whether managing seasonal demand, optimizing recruiting operations, or adopting AI-driven hiring technologies.

At PSG, they help employers, healthcare organizations, and staffing firms solve complex hiring challenges with speed, precision, and scale. Their customized solutions include end-to-end RPO, high-volume recruiting support, AI-powered talent automation, and a recruiting engine behind your brand. They don’t just plug into your hiring process — they optimize it.

With over 20 years of experience, PSG delivers faster hires, higher-quality candidates, and operational efficiencies across complex, high-volume environments. Their solutions are tailored, scalable, and seamlessly integrate with clients’ systems and brand.

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Job Details
Category other
Posted a month ago