Responsibilities
- Direct and manage project development and delivery from beginning to end
- Set and continually manage project expectations with team members and stakeholders
- Define project scope, goals and deliverables that support business objectives in collaboration with internal stakeholders as well as customers and partners
- Develop project plans, diagrams, and communications documents
- Estimate the resources and participants needed to achieve project goals
- Negotiate with other department managers and implementation managers for the allocation of required staff
- Plan and schedule project timelines and milestones using appropriate tools and track deliverables
- Develop and deliver progress reports, proposals, requirements documentation, and presentations
Requirements
- Bachelor's degree in Business Management or related field or related work experience required
- 6+ years experience in project management or technically relevant occupation
- Experience in Software as a Service (SaaS), call recording, or telephony industry
- Strong project management skills in planning and coordination for timely delivery
- Good understanding of principles, theories, practices and techniques for managing project workload and analysis needed for key deliverables
- Financial and budget competencies
Nice to Have
- PMI certification desired
Additional Information
- Must answer whether holding PMI certifications
- Must disclose if first-degree relatives work at NICE
- Must disclose prior employment with NICE
- Must state desired base salary
- Must indicate if visa sponsorship is now or will be needed in the future
- Must provide physical address
- Voluntary gender, Hispanic/Latino, race/ethnicity identification
- Voluntary veteran status identification for government contracting compliance
- Voluntary disability status identification for federal contractor compliance
