Cambridge, United Kingdom Hybrid

Jagex: The RuneScape Company is hiring a Senior Commercial Analyst

About the Role

Shape business strategy through data in a role that bridges analytics, commercial insight, and cross-functional collaboration. As a Senior Commercial Analyst, you'll transform raw transactional data into meaningful performance indicators that guide pricing, product development, and long-term player value.

What You'll Do

  • Deliver data-backed recommendations on revenue performance, pricing strategies, and product effectiveness.
  • Design and maintain automated reports and dashboards to track KPIs including ARPU, LTV, and conversion metrics.
  • Use SQL, Python, or R to extract and analyze large datasets, identifying trends, risks, and growth opportunities.
  • Assess the impact of promotions, pricing changes, and new product features through cohort and lifecycle analysis.
  • Support financial planning with forecasting models and scenario simulations that inform budgeting and strategic goals.
  • Collaborate with data engineers to ensure reporting systems are accurate, scalable, and up to date.
  • Present findings clearly to stakeholders, translating technical results into practical business actions.

What We're Looking For

  • Proven background in commercial or revenue analytics within a data-intensive industry.
  • Solid grasp of key financial and behavioral metrics such as margin, retention, and customer lifetime value.
  • Proficiency in SQL and at least one statistical programming language (Python or R).
  • Experience with BI platforms like Tableau or Power BI for visualization and reporting.
  • Strong Excel skills and a track record of automating analytical workflows.
  • Ability to work independently and across teams to solve complex business questions with data.

Work Environment & Benefits

This role operates in a hybrid model, with flexibility to work remotely while maintaining regular in-person collaboration in Cambridge, UK. You’ll enjoy flexible hours, 25 days of annual leave plus bank holidays, and the option to buy or sell additional holiday days.

Additional benefits include private healthcare with dental coverage, life insurance, an employee assistance program, and onsite counseling. We offer a minimum 6% employer pension contribution, enhanced family leave from day one, and a discretionary annual bonus tied to performance.

Our Culture

We value open collaboration, continuous learning, and integrity. Our team commits to understanding both player and colleague perspectives, delivering value with transparency and purpose. We believe in making the most of every opportunity—by acting with accountability, curiosity, and respect.

Equal Opportunity

We welcome applications from all individuals, regardless of background. Hiring, development, and promotion are based on merit and potential. If you need accommodations during the hiring process, we’ll provide support upon request.

Required Skills
SQLPythonRTableauPower BIMicrosoft ExcelData AnalysisRevenue AnalyticsCommercial AnalyticsForecastingData VisualizationARPULTVDashboardingInsight Generation SQLPythonRTableauPower BIMicrosoft ExcelData AnalysisRevenue AnalyticsCommercial AnalyticsForecastingData VisualizationARPULTVDashboardingInsight Generation
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About company
Jagex: The RuneScape Company
Jagex creates deep, community-powered games with worlds that evolve, inspire, and endure. Their flagship MMORPG franchise, RuneScape, has welcomed over 300 million player accounts across PC and mobile for 25 years. They are accelerating their strategy to expand RuneScape into a broader ecosystem of forever games and connected experiences.
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Posted 2 months ago