**What We Do:**
Network Right is transforming the IT service landscape by putting people first. We're not just another tech company - we're reimagining how technology supports growing businesses. By offering custom solutions tailored to each client's unique needs, we're bridging the gap between complex IT systems and the humans who use them.
**Why Join:**
Get ready for a tech adventure! You'll dive deep into diverse IT ecosystems, build killer networks, and be on the cutting edge of technological innovation. Imagine working with a passionate team that supports businesses globally, solving real-world challenges with flexible, creative solutions. We're not just tech nerds (though we totally are) - we're problem solvers who genuinely care about making work life smoother for our clients.
**About This Job:**
As a Senior IT Consultant, you'll be the technical backbone of our team. Think of yourself as a Swiss Army knife of IT: one moment you're configuring firewalls, the next you're crawling under a desk to manage cables, and then deploying 100+ computers without breaking a sweat. You'll be the go-to expert for managing associate techs, handling complex escalations, and driving our most critical client accounts.
**What You'll Do:**
- Configure and support Mac OS, Windows, and various devices (office and remote)
- Manage identity platforms like Okta and Google Workspace
- Assist with network projects and remote configurations
- Standardize networking best practices
- Administer SaaS applications
- Develop and update compliance documentation
- Build and maintain client IT infrastructures
- Configure onboarding/offboarding automations
- Provide top-tier customer service
- Be a key technical escalation point
- Execute IT initiatives
- Handle whatever unexpected tasks come your way
**About You:**
- Bachelor's in a computing-related field
- 8+ years of IT experience
- Mac OS and Windows expert
- Strong networking background
- Advanced IT Certification
- Proficient with Cloud SaaS tools
- Azure Active Directory experience
- Root cause troubleshooting skills
- Compliance knowledge
- Customer-service oriented
- Passionate about IT and relationships
- Curious, adaptable self-starter
**Benefits:**
ā¤ļøā𩹠Health Benefits
- 100% covered health, dental, and vision insurance for you
- 50% coverage for dependents
- Paid Parental Leave
- HSA/FSA eligibility
- Mental health programs
šø Compensation, Rewards & Recognition
- 401(k) with 4% company match
- Annual Bonus Program
š“ Balance
- Flexible Time Off
š Learning & Development
- Certification and learning stipends
š¤ Culture
- Biannual company retreats
- Social events
- Wellbeing programs
ā Extras
- Home internet and mobile reimbursement
- Monthly meal stipend
- Commuter benefits
- Onsite meals and snacks
- Dog-friendly office
**Interview Plan:**
1. Round 1: Phone call with recruiter
2. Round 2: 45 min Zoom call with IT Manager
3. Round 3: Onsite
- 45 min with Service Manager
- 45 min with IT Manager
- 30 min with Senior Client Relations Manager
Compensation Range: $85K - $100K
Remote (Global)
Network Right is hiring a Senior IT Consultant
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