Responsibilities
- Maintain and troubleshoot on-site network systems such as WAN, LAN, VPN, DNS, and DHCP at the South San Francisco location
- Expand and manage on-premises computing resources, security systems, and communication tools including phones, conference rooms, video conferencing, audiovisual equipment, and surveillance cameras
- Administer identity and access management for staff, partners, and contractors using tools like Okta, Google Workspace, and AWS IAM
- Support the setup and configuration of laboratory workspaces
- Provide ongoing support for cloud-based platforms such as AWS, GCP, JIRA, Slack, and Salesforce
- Deliver technical support for both MacOS and Windows operating environments
- Manage the organization's mobile device management (MDM) platform (Iru)
- Enhance processes for onboarding and offboarding devices through MDM
- Contribute to the development and maintenance of a cross-departmental ticketing system
- Evaluate emerging technologies and recommend cost-effective solutions that boost productivity and efficiency
- Collaborate with Security Engineering and Compliance teams to strengthen internal and operational security, including device monitoring and asset tracking
Benefits
- Market-competitive compensation package
- Full coverage for medical, dental, vision, life, and disability insurance
- Matching contributions to 401k plan
- Monthly stipend for phone and internet access, plus an annual allowance for ergonomic equipment
- Extensive paid time off, including holidays and designated company-wide rest days
- Equitable paid parental leave available to all parents regardless of birth role
Compensation
Competitive salary
Work Arrangement
Hybrid
Work Arrangement
Employees are expected to work on-site Monday through Wednesday at the South San Francisco office
Other
Free access to cancer screening and prevention services for employees and their adult dependents
