Remote (Global)

Copeland is hiring a Senior Manager, Global Network Services

Responsibilities

  • Strategically provides thought leadership in developing a transformation roadmap to modernize and shape the Copeland network enterprise to meet the needs of the business units
  • Brings industry leading solutions and guidance to enhance the productivity and efficiency of the company founded on years of experience deploying technology in a manufacturing and distribution business environment
  • Manages multiple engineering teams in support of the overall Network Service line functions
  • Organically plans, designs, and implements network infrastructure technologies around LAN, SD-WAN, Firewalls, wireless, and any other network systems
  • Supports infrastructure operations as a Level IV technical resource and provides technical leadership and mentoring to the operations group
  • Researches and evaluates emerging network and communication technology
  • Provides thought leadership and technical guidance as an SME for the Enterprise IT leadership
  • Provides consultative services to the business units to provide technical solutions to business requirements
  • Works with Security and Cloud Infrastructure groups as an SME for Enterprise IT Communications
  • Works directly with industry vendors to identify opportunities to evaluate and incorporate new technologies and identify cost savings opportunities
  • Provides leadership with technical overviews and status of Network Services projects and initiatives. May be required to present to C-Level resources within the company

Requirements

  • Current Cisco CCIE certification or have obtained Emeritus status within the last 3 years
  • Equivalent industry or military experience in an IT Network Military Occupational Specialty (MOS) is also acceptable
  • Minimum 15 years’ experience in a Lead Engineering/Architect role working hands on with the technology transformation and modernization of large global networks
  • Minimum of 10 years’ recent experience in the design, implementation, and operation of WAN/LAN and Wireless networks with Cisco hardware and other industry best of brand products
  • Detailed understanding of the function and configuration of various security solutions specific to Cisco, Palo Alto and zScaler products
  • Advanced experience in network operations and ITSM services
  • Advanced knowledge of VLANs, spanning tree, BGP, EIGRP, OSPF, and other interior and exterior routing protocols and technologies
  • Advanced understanding of SD-WAN and related technologies with recent experience organically designing and deploying an SD-WAN infrastructure
  • Advanced experience in the design and implementation of RF and Wi-Fi services
  • 10 years’ experience with the evaluation and assessment of new and emerging technologies
  • Lead the evaluation of new hardware, firmware, and software
  • Tests and develops procedural documentation and training for others on installation and support
  • Maintain vendor relationships for support as needed
  • Identifies training needs, coordinates training, and participates in the development of training materials
  • Evaluates network performance and recommends options for performance tuning. Performs root cause analysis of problems and tracks, documents and reports identified patterns
  • Provide proactive recognition and correction of network related problems
  • Work with various customer and Enterprise IT support groups in diagnosing network service-related problems
  • Administering and managing highly skilled technical teams in a matrix format that are globally dispersed
  • Excellent presentation skills with experience in presenting to C-level leadership
  • Excellent Communication and Teamwork skills
  • Advanced English language skills (verbal, reading, writing, understanding)
  • Experience of working in a global environment essential
  • Advanced knowledge of Cloud networking design
  • Experience of working in a global environment essential
  • Advanced understanding of routing and switching technology, firewalls, IP and RF signaling
  • Working knowledge of ITIL framework
  • Advanced knowledge of industry trends and products
  • Excellent network troubleshooting skills
  • Hands-on experience with routers, switches, firewall, Load balancer, Cloud networking
  • Experience of operating in an Enterprise environment with strict change control procedures

Nice to Have

  • Master’s degree or higher in CS, MIS or related technology/engineering discipline

Additional Information

  • Up to 20% international travel required
  • Advanced English language skills (verbal, reading, writing, understanding)
About company
Copeland
We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. SPH by Copeland is an innovative German technology company at the forefront of industrial decarbonization, developing and delivering high-temperature heat pump solutions that transform industrial waste heat into efficient, high-quality process heat.
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Job Details
Category management
Posted 6 months ago