Lead the future of infrastructure for a leading Conversational AI platform as a Senior Product Manager focused on deployment and operational experience. You'll own the end-to-end journey of how customers install, configure, secure, and scale our platform across diverse environments—both in the cloud and on-premise.
What You’ll Do
- Define and execute the product roadmap for deployment tooling, configuration management, and infrastructure operations.
- Partner with engineering, design, and customer success to identify and eliminate friction in real-world implementations.
- Shape product decisions around enterprise needs including security, observability, reliability, and scalability.
- Collaborate with go-to-market and customer success teams to address technical blockers in onboarding and expansion.
- Deepen your understanding of cloud platforms, Kubernetes, networking, and security to inform product innovation.
- Ensure our infrastructure strategy supports both current customer demands and long-term platform evolution.
What We’re Looking For
- Proven experience shipping platform or infrastructure products with complex deployment patterns.
- Strong technical fluency in Kubernetes, Helm, cloud providers (AWS/GCP/Azure), networking, DNS, and security principles.
- Experience navigating enterprise software constraints and balancing technical depth with user needs.
- Ability to engage deeply with engineers, read code, and use tools like Git to understand system behavior.
- Skilled at making decisions amid ambiguity by combining customer insights, business context, and product judgment.
- A mindset of ownership, quality, and continuous learning in a fast-moving environment.
How We Support You
- Flexible working hours and full remote setup within the UK, Germany, or Serbia
- Dedicated remote work budget and company-issued equipment (MacBook, etc.)
- Stipend and paid time for professional development
- 26 days paid vacation, plus sick leave and public holidays
- Regular virtual team events and an annual company offsite
- Equity options to share in the company’s growth
- Health benefits tailored to your region
Our Culture
We value collaboration, respect, and intellectual curiosity. We’re committed to building an inclusive, high-performing team where diverse perspectives thrive. We encourage questions, embrace experimentation, and believe compassion and expertise go hand in hand. If you're passionate about solving hard problems and growing in a dynamic environment, you’ll fit right in.
Rasa is an equal opportunity employer. We welcome applicants of all backgrounds and do not discriminate on the basis of race, religion, national origin, gender, disability, or age.
