Requirements
- 3–5 years of experience as a Business Analyst.
- Minimum 2–3 years of experience working within the ServiceNow ecosystem.
- Experience writing user stories in Agile environments.
- Strong understanding of ServiceNow platform fundamentals.
- Experience supporting end-to-end ServiceNow implementations or enhancements.
- Ability to work cross-functionally with business and technical stakeholders.
- Strong documentation and communication skills.
- Must be able to pass a company background check.
- Ability to obtain and maintain a public trust with future project placement.
- Bachelor’s degree.
- Pursuant to government contracts, US Citizenship is required.
Nice to Have
- Experience in specific ServiceNow modules (e.g., FSM, EAM, ITSM, CSM, HRSD).
- ServiceNow Certified System Administrator (CSA) or other relevant certifications.
- Experience with Agile/Scrum frameworks.
- Familiarity with integration requirements and data migration activities.
- Experience working in multi-vendor or subcontractor environments.
Additional Information
- Ability to obtain and maintain a Public Trust.
