Boston or Austin Remote (Global)

Hopper is hiring a Site Reliability Engineer

About the Role

Hopper is hiring a Senior Site Reliability Engineer to join our Cloud FinOps team. You will manage a large Google Cloud infrastructure used by hundreds of engineers to serve millions of users, with a focus on automation, optimization, scalability, reliability, and security.

What You'll Do

  • Work on projects to drive higher cost efficiency, such as reducing network egress costs and optimizing storage and autoscaling.
  • Improve current cost attribution to ensure all teams have clear visibility into their costs.
  • Participate in incident support and be part of the on-call rotation for platform incidents.
  • Contribute to solving infrastructure problems and approving PRs requiring Platform supervision.
  • Work as part of a small, highly efficient team of SREs.

What We're Looking For

  • A strong background in SRE, DevOps, Software Engineering, or Systems Engineering.
  • Excellent troubleshooting and system design skills with good analytical capabilities.
  • Good communication skills.
  • Knowledge of major cloud providers, preferably Google Cloud.
  • SQL knowledge.
  • Experience with containers, Kubernetes, and related tooling like Kustomize and Helm.
  • Experience with Service Mesh, preferably Istio.
  • Networking knowledge (DNS, TLS, certificates, ingresses, etc.).
  • Observability experience with log collection, metrics, APM, etc., preferably Datadog.
  • Security knowledge (IAM, RBAC, network security, etc.).
  • Knowledge of authentication and authorization technologies.
  • Experience with CI/CD pipelines.
  • Knowledge of database technologies.
  • Competent in scripting with Bash and Python or other scripting languages.

Technical Stack

  • Google Cloud
  • Kubernetes, Kustomize, Helm
  • Istio
  • Datadog
  • SQL
  • Bash, Python

Team & Environment

You will work on a small team of SREs as part of the Cloud FinOps team. Our entrepreneurial culture encourages pushing limits and taking risks, with open communication and small, dynamic teams that drive massive impact.

Benefits & Compensation

  • Competitive salary and pre-IPO equity packages.
  • Unlimited PTO.
  • Carrot Cash travel stipend.
  • Access to co-working space on demand through FlexDesk.
  • Work-from-home stipend.
  • Generous parental leave.
  • 100% employer paid Medical, Dental, and Vision coverage for employees.
  • Access to Disability & Life insurance.
  • Health Reimbursement Account (HRA).
  • DCA/FSA and access to 401k plan.

Work Mode

This is a global role open to candidates in America and Europe.

Hopper is an equal opportunity employer.

Required Skills
Google CloudKubernetesKustomizeHelmIstioDatadogSQLBashPythonSREDevOpsSystem DesignTroubleshootingCloud Providers
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About company
Hopper
Hopper is a leading travel platform that powers its mobile app, website, and B2B business (HTS) using data and machine learning. It offers travel agency services and proprietary fintech products like Cancel for Any Reason and Flight Disruption Assistance. Hopper serves hundreds of millions of travelers globally and partners with major brands like Capital One, Air Canada, and Uber through its HTS division to integrate fintech and travel inventory into their direct channels.
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Job Details
Department Information Technology
Category infrastructure
Posted 2 months ago