Responsibilities
- Translate customer goals into clear system requirements and non-functional requirements covering security, privacy, reliability, performance, scalability, and cost.
- Partner directly with customers to understand current workflows, constraints, systems, data quality, and adoption blockers.
- Create and maintain solution architecture artifacts: System context and data flow diagrams Integration plan across Ramp and customer systems Security model covering permissions, access patterns, and auditability Evaluation plan covering quality metrics, acceptance tests, and red-teaming Operational plan covering monitoring, alerting, incident response, and runbooks
- Leverage core Ramp primitives to build efficiently, reusing existing product capabilities wherever possible.
- Prototype and validate workflows with end users to de-risk the approach and prove product-market fit.
- Drive projects from bootcamp and technical discovery through implementation, production launch, and operational handoff.
- Ensure deployed workflows are reliable, supportable, measurable, and adopted by customer teams.
- Convert deployments into reusable patterns, components, and playbooks for future AI Solutions projects.
Benefits
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
- United States: 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents; One Medical annual membership; 401(k), including employer match on contributions made while employed by Ramp; Fertility HRA (up to $10,000 per year); Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay; Pet insurance; In-office perks: lunch, snacks, drinks, and more; Relocation expense coverage to NYC or SF (if needed)
- Canada: Group medical, dental, and vision coverage through Sun Life; Life, AD&D, and disability coverage; Fertility drug coverage (up to $4,000 lifetime); Group Retirement Plan with employer match (RRSP + DPSP); Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay; Employee Assistance Program and virtual care through Lumino Health
- United Kingdom: Private medical insurance through Freedom Elite; Virtual GP and at-home care via eMed x Livi; Workplace pension through Penfold, with salary sacrifice option; Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
Additional Information
- Willingness to travel up to ~75% as needed
- Relocation expense coverage to NYC or SF (if needed)
