Remote (City)

Whatnot is hiring a Software Engineer, Trust and Risk

About the Role

The role involves building and maintaining systems that detect and prevent abuse, fraud, and policy violations on the platform. Engineers will collaborate with cross-functional teams to strengthen security, improve risk detection, and ensure a safe experience for users.

Responsibilities

  • Develop backend systems to detect and mitigate fraudulent activity
  • Design and deploy real-time monitoring tools for suspicious behavior
  • Collaborate with product and operations teams to define risk policies
  • Implement machine learning models to identify high-risk transactions
  • Improve account security and authentication mechanisms
  • Respond to emerging threats with rapid incident resolution
  • Optimize data pipelines for risk analytics
  • Maintain system reliability under high load
  • Conduct root cause analysis of security incidents
  • Enhance fraud prevention workflows with automation
  • Support investigations by providing technical data access
  • Evaluate third-party risk tools and services
  • Ensure compliance with legal and regulatory standards
  • Scale infrastructure to meet growing platform demands
  • Document system designs and operational procedures
  • Participate in code reviews and technical planning
  • Monitor system performance and fix issues proactively
  • Integrate user reporting features into core products
  • Contribute to long-term roadmap for trust and safety
  • Use metrics to measure the impact of risk controls
  • Improve detection accuracy while reducing false positives
  • Work with data scientists to refine risk scoring models
  • Build APIs for internal risk management tools
  • Support A/B testing of new fraud prevention strategies
  • Ensure systems are resilient to adversarial attacks

Nice to Have

  • Master’s degree in computer science or related field
  • Experience in e-commerce or live marketplace platforms
  • Prior work in trust and safety, fraud, or security teams
  • Hands-on experience with real-time risk engines
  • Knowledge of identity verification systems
  • Background in applied machine learning for risk
  • Experience with A/B testing infrastructure
  • Familiarity with legal and policy aspects of online safety

Benefits

  • Comprehensive health insurance coverage
  • Dental and vision benefits
  • 401(k) retirement plan with company match
  • Flexible paid time off policy
  • Parental leave for new parents
  • Mental health and wellness resources
  • Learning and development stipend
  • Company-sponsored events and team outings
  • Remote work support allowance
  • Employee resource groups
  • Inclusive workplace culture
  • Professional development opportunities
  • Stock options or equity participation
  • Life and disability insurance
  • Commuter benefits
  • Snacks and meals in office locations
  • Volunteer time off
  • Gender-affirming care support
  • Fertility and family planning benefits
  • Employee assistance program

Compensation

Competitive salary and equity package

Work Arrangement

Hybrid

Team

Part of the engineering team focused on platform safety and integrity

Our Commitment to Inclusion

We believe diverse perspectives strengthen our team and product. We actively foster an inclusive environment where all employees feel valued and empowered to contribute.

About the Engineering Culture

Engineers are expected to own their projects from design to deployment. We value clear communication, technical excellence, and collaboration across disciplines.

Available for qualified candidates

Required Skills
PythonData EngineeringData PipelinesSQLData ModelingData AnalysisETLData WarehousingA/B Testing
About company
Whatnot
Whatnot is the largest livestream shopping platform in North America and Europe where users can buy, sell, and discover items across hundreds of categories such as trading cards, fashion, electronics, and live plants. The company enables sellers to build real businesses and is pioneering live commerce at scale in the West.
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Job Details
Category other
Posted 8 months ago