Responsibilities
- Capturing clear site requirements and working with the Estimator and Manager on quoting for sites.
- Design and manage job site setups, engaging other internal teams and vendors as necessary. Network diagrams, cabling and workstation requirements, VC-room setups, etc.
- Manage job sites throughout their entire lifecycle – from site mobilization to site demobilization. Oversee proper job site decommissioning of IT equipment.
- Keeping site records up to date and accurate with all required diagrams and documentation in the CMDB.
- Work with Aecon’s Joint Venture partners as necessary, take a leading role in providing IT support services.
- Work with Strategic Sourcing and Procurement teams to source effective and affordable equipment for sites.
- Provide rotating support visits to all Aecon job sites, including remote locations.
- Help coordinate quality standards and ensures public company compliance.
- Adhere to Aecon’s IT Services Policies, Procedures and Guidelines.
Requirements
- Degree or diploma related to Information Services or equivalent work experience.
- Demonstrated experience on multiple technologies including (but not limited to) HP, Citrix, Cisco and Microsoft technologies.
- Must have working knowledge of Windows 11, MS Office 365 products, Microsoft365 Administration, and Active Directory.
- Experience with Incident Management, Problem Management, Knowledge Management, Change Management, or Service Level Management.
- Ability to clearly communicate technical concepts to non-technical people.
- Excellent customer service skills.
- Technical knowledge in computer hardware and software configuration.
- Ability to act individually and work together with others as part of a team.
- Recognize, analyze, and effectively solve problems in a timely and organized manner using industry best practices and procedures.
Nice to Have
- Familiarity with ITIL Foundations, Microsoft, Networking and Citrix & Virtualization.
Benefits
- Support for mental, emotional, and physical well-being
- Aecon University and Leadership Programs
- Diversity, Equity, Inclusion, & Accessibility training
- Aecon Women in Trades and Aecon Diversity in Trades programs
- Employee Resource Groups (ERGs)
Additional Information
- This position requires access to nuclear facilities and information governed by U.S. federal regulations. As a result, applicants must be U.S. citizens to meet eligibility and security clearance requirements.
