Remote, Dallas, Texas, United States remote

ServiceNow is hiring a Sr Advisory Solution Consultant

About the Role

Shape the future of enterprise technology by guiding top-tier Retail and Hospitality organizations through transformative digital journeys. In this role, you’ll serve as a strategic advisor, working directly with C-suite and director-level stakeholders to identify business challenges and align powerful platform capabilities with measurable outcomes.

What You’ll Do

  • Lead end-to-end solution and deal strategy for high-impact accounts, coordinating across technical, functional, and executive teams
  • Design and present tailored solutions that reflect industry-specific needs and long-term business goals
  • Conduct in-depth discovery sessions to uncover customer pain points and opportunities for growth
  • Deliver compelling demonstrations that clearly connect platform capabilities to real-world value
  • Advocate for customer needs by sharing insights with product teams to influence future innovation
  • Represent the company at executive briefings, industry events, and customer engagements
  • Stay ahead of platform evolution by continuously learning about new features and technical advancements

How You Operate

  • Take ownership of your portfolio like a business leader, driving results with urgency and purpose
  • Lead with empathy, humility, and a commitment to team success
  • Approach challenges with curiosity and a desire to understand root causes
  • Stay focused on delivering measurable business outcomes for customers
  • Champion a growth mindset, both in yourself and others
  • Put customer success at the center of every decision
Required Skills
customer successbusiness outcomesservant leadershipgrowth mindsetgeneral managementstrategic consultingenterprise softwaresolution consulting customer successbusiness outcomesservant leadershipgrowth mindsetgeneral managementstrategic consultingenterprise softwaresolution consulting
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About company
ServiceNow
ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
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Job Details
Department Core Enterprise Solution Consulting
Category other
Posted 4 months ago