As a Staff Software Engineer focused on Frontend Telemetry, you'll architect and deploy a new SDK that becomes the foundation for capturing real user behavior, performance metrics, and reliability signals across Canva’s platform. Your work will define how product quality is measured and improved at scale.
What You’ll Do
- Design and implement a unified frontend telemetry SDK that replaces fragmented systems, enabling consistent data collection across the product.
- Set the long-term technical vision for frontend observability, making strategic decisions that influence engineering practices company-wide.
- Collaborate with engineers, data scientists, and leadership to identify measurement gaps and deliver tools that turn raw data into meaningful insights.
- Build accessible interfaces that surface telemetry data to both technical teams and executives, supporting informed decision-making at all levels.
- Lead the adoption of the new system, guiding teams through migration and establishing a standardized approach to frontend monitoring.
- Work closely with the Reliability Platform team to strengthen error reporting, alerting, and frontend health visibility.
- Develop a community of practice around measurement, promoting best practices in performance, reliability, and data integrity across development workflows.
- Provide technical mentorship, lead architectural discussions, and help raise the bar for engineering excellence in frontend observability.
What We’re Looking For
- Proven experience building browser-based telemetry systems, including real user monitoring and error tracking solutions.
- Ability to design systems that deliver actionable insights to both technical and non-technical stakeholders.
- History of guiding teams through complex technical rollouts and influencing cross-functional initiatives.
- Skill in balancing high-level strategy with precise execution, ensuring robust and maintainable implementations.
- Strong communication abilities, with experience leading technical discussions and aligning diverse groups around common goals.
- A collaborative mindset, known for empowering peers and fostering trust across teams.
- Motivation driven by measurable impact—helping teams ship confidently and learn continuously from user interactions.
Technology Environment
You'll work within browser-centric systems, building and refining telemetry SDKs, real user monitoring tools, and error reporting infrastructure to support Canva’s global user base.
Work Environment
This role is open to candidates across Australia and New Zealand, with full flexibility in work location—office, home, or hybrid. We support remote collaboration and prioritize sustainable work patterns.
Rewards and Support
- Equity packages to align your success with the company’s growth
- Annual Vibe & Thrive allowance for wellbeing, workspace, and social connection
- Flexible leave policies that support personal growth, caregiving, and community engagement
- Inclusive parental leave available to all parents and carers
Our Culture
We’re reimagining how people interact with design, guided by bold ambitions and a deep commitment to inclusivity. We welcome diverse voices, celebrate cultural expressions, and foster moments of connection and joy in our work. Leadership here is about enabling others, and we value learning, flexibility, and wellbeing as core to sustained impact.
Equal Opportunity
We evaluate candidates on experience, skills, and alignment with our values. When applying, feel free to share your pronouns and any accommodations you’d need during the hiring process. All interviews are held virtually.
