Responsibilities
- Assist clients in finalizing tax returns using TurboTax software tools.
- Deliver expert tax guidance, prepare complete returns, perform calculations, and resolve software-related questions.
- Leverage official tax resources, internal knowledge networks, and authoritative references to provide accurate, easy-to-understand answers.
- Conduct real-time consultations with clients via advanced video conferencing platforms.
- Maintain detailed records of all client engagements for accuracy and compliance.
Benefits
- 401(k) plan with company match
- Paid time off for illness
- Professional liability insurance provided
- Opportunity to purchase company stock
- Confidential employee support services
- Discounts on company products
- Free access to TurboTax Live software
Work Arrangement
Remote (Worldwide)
Other
- This is a virtual, customer-facing role.
- Opportunity to work 100% remotely.
- Must reside in the United States.
- Supplemental income opportunity.
- Use of video and audio tools for customer interaction.
