Responsibilities
- Supports the Store Manager in recruiting, hiring, and retaining top talent
- Supports the Store Manager in creating and maintaining a succession strategy
- Foster a culture of strong communication and teamwork in order to ensure a seamless balance between operational, visual and customer priorities.
- Administers performance appraisals, sets goals and conducts consistent touch-bases with direct reports.
- Cultivates an environment of genuine customer connection
- Demonstrates extraordinary service and acts as a brand ambassador reflective of the company values
- Facilitates an energized pace, positive service environment and team development
- Delivers high-quality product services with attention to detail - such as branding, debossing, boot stretching, brim shaping, and boot shines - to ensure a premium customer experience
- Understands an OMNI Channel business - implements processes and utilizes tools to better service the customer
- Facilitates the sharing of product knowledge
- Upholds stock-to-sales processes, presentation standards, and manages product placement
- Maintains an effective store structure, floor plan, and appropriate fixture usage
- Upholds and ensures compliance with shipments, transfers and restock standards
- Adheres to and develops awareness around internal and external Loss Prevention procedures
- Set clear objectives and expectations to drive a consistent store experience and ensure excellent operational and visual standards
- Encourage and demonstrate adaptability; positively effecting change and enabling the team to successfully execute a shared vision
Requirements
- 2+ years Retail Management experience
- Must be available to work 15-20 hours per week
- High School Diploma required
- Must be at least 18 years of age or older
- Ability to deliver excellent customer service while implementing loss prevention practices
- Must have reliable transportation
- Must be available to work weekends (Friday, Saturday and Sunday), evenings and holidays as needed
Nice to Have
- College Degree preferred
Benefits
- Competitive hourly compensation + incentives
- Free boots and generous employee discount
Work Arrangement
On-site
Additional Information
- Continually able to stand/walk for extended periods of time, and be able to reach overhead, bend, squat, and kneel as you organize and stock inventory.
- Able to lift up to 30lbs regularly and perform store maintenance tasks
- Must have reliable transportation
- Must be available to work weekends (Friday, Saturday and Sunday), evenings and holidays as needed
- 15-20 hours per week
