United States of America Hybrid Employment

PointClickCare is hiring a (US) Principal ML System Engineer

Responsibilities

  • Collaborate with product and engineering leaders to align business goals with a long-term technical vision for the machine learning platform.
  • Create standardized reference architectures and engineering guidelines for scalable data and ML workflows, covering training, evaluation, deployment, and serving.
  • Lead the development of company-wide MLOps practices, including model lifecycle management, CI/CD pipelines, feature stores, and experiment tracking.
  • Guide strategic decisions on building or acquiring core platform components based on technical and business requirements.
  • Design systems for production reliability, observability, and performance of ML models, including monitoring, alerts, and self-healing mechanisms.
  • Develop and enforce security standards for the ML platform, including access controls, authentication, audit trails, and compliance oversight.
  • Define scalable and secure integration patterns to connect the ML platform with existing data sources, APIs, and enterprise systems efficiently.

Work Arrangement

Hybrid

Responsibilities

  • Partner with product and engineering leadership to translate business and product objectives into a multi-quarter technical strategy and roadmap for the ML platform.
  • Define the reference architectures and standards for scalable data and ML pipelines spanning model training, evaluation, deployment, and serving that engineering teams across the organization build upon.
  • Set the direction and best practices for MLOps across the company — including CI/CD for models, model registry, feature stores, and experiment tracking — and drive build-vs-buy decisions for core platform components.
  • Establish the practices and architecture for reliability, observability, and performance of ML systems in production, including monitoring, alerting, and automated remediation.
  • Establish the security architecture for the ML platform, including authentication, role-based access control, audit logging, and compliance monitoring, and ensure adoption across teams.
  • Define secure, cost-efficient integration and infrastructure patterns for connecting the platform with existing systems, APIs, and data sources at scale.
  • Provide technical leadership and mentorship across engineering teams, guiding senior engineers and influencing the org-wide technical roadmap for ML infrastructure.
About company
PointClickCare
PointClickCare is a healthcare technology company providing software solutions for senior care management.
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Job Details
Department Engineering
Category data
Posted 10 days ago