D-ploy is looking for a Customer Support Advisor to join our team. You will provide professional support to our customers in a remote, international environment. At D-ploy, our mission is to deliver innovative and superior services and solutions where IT counts.
What You'll Do
- Communicate professionally with customers via chat, e-mail, and social media
- Provide clear, friendly, and efficient solutions to user issues
- Share insights and suggestions to improve internal support processes
What We're Looking For
- Fluent in Hungarian (C2 level)
- Good English skills (B2 level)
- Enjoy helping others and handle challenges with a positive, can-do attitude
- Comfortable with computer tools (e.g. MS Office, web-based platforms)
- Can explain technical topics in a clear and simple way
- Have completed secondary education with a diploma
Nice to Have
- Experience in customer support
Technical Stack
- MS Office
- Web-based platforms
Benefits & Compensation
- Meal vouchers (CZK 123.90 per working day)
- Benefit card (CZK 1940 per month)
- Performance-based bonuses
- Daily engagement with international clients and colleagues
- Competitive referral bonus program
- Fair and people-centric work environment
- Regular team-building events, social activities, and wellness initiatives
- Clear path for career growth within a dynamic, multicultural, and multinational organization
Work Mode
This is a remote position with shift work, open to Hungarian native speakers.
D-ploy is an equal opportunity employer.
