Responsibilities
- Reach out to borrowers by phone and email to support loan application progress
- Gather necessary documentation from applicants throughout the application phase
- Guide applications through the underwriting review process
- Coordinate prompt loan closings with borrowers
- Apply effective communication and problem-solving abilities to connect with applicants efficiently
- Highlight the advantages of loan products to potential borrowers
- Advance deals to completion within one or two calls
- Oversee a sales pipeline containing up to 20 active transactions at various stages
- Achieve daily, weekly, and monthly sales targets
Benefits
- Hybrid and remote work options available for eligible positions
- 401(k) plan with employer contribution match
- Comprehensive medical, dental, and vision coverage with access to HSA and FSA
- Competitive paid time off including vacation, sick leave, and designated volunteer days
- Wellness resources through an Employee Assistance Program and health initiatives
- Reimbursement of up to $5,250 for qualified education costs
- Discounts on pet care services for pet owners
- Financial assistance during difficult times via a dedicated employee support fund
- Inclusive environment supported by six employee resource groups promoting diversity and connection
Work Arrangement
Hybrid and remote work opportunities for certain roles
Other
- Scheduled shifts require at least one weekend day (Saturday or Sunday)
- Eight-hour shifts available between 7:00 AM and 9:00 PM Central Time
- Remote positions offered within the Dallas and Houston, TX metropolitan areas
