As a Lab Network Engineer Intern, you'll play a key role in supporting technical operations by configuring and maintaining network infrastructure. You'll work closely with experienced engineers to set up lab environments that mirror real-world customer networks, helping to isolate and analyze technical issues across hardware, software, and configurations.
What You'll Do
- Learn core networking concepts including routing, switching, TCP/IP, and the OSI model through hands-on practice
- Deploy and maintain network equipment such as multi-layer Ethernet switches for use in technical diagnostics
- Collaborate with support engineers to replicate customer network challenges in a controlled lab setting
- Perform routine lab tasks including racking, cabling, troubleshooting, and equipment management
- Document procedures and findings clearly to support team knowledge and SLA compliance
- Contribute to process improvements and assist in training others on lab systems and workflows
- Pursue product certifications and complete internal training modules to build technical depth
What We're Looking For
- A strong interest in networking technologies and problem-solving
- Basic understanding of Ethernet, TCP/IP, and network protocols
- Effective written and verbal communication skills
- Ability to work both independently and as part of a collaborative team
- Strong organizational skills and attention to detail
- Prior experience in a technical or customer-facing service role is a plus
Preferred Background
- Familiarity with routers, switches, and lab environments
- Exposure to server platforms including Linux, VMware, or Microsoft systems
- Basic scripting experience in any programming language
Why This Role Matters
This internship is structured to build practical expertise and prepare you for future roles in technical support or network engineering. You'll gain experience with widely deployed networking solutions used by thousands of organizations globally, while developing skills in cloud-driven network environments. The role emphasizes continuous learning, technical documentation, and operational efficiency—all critical for long-term success in the field.
Work Environment
This is an onsite position located in either Morrisville, NC or Salem, NH. You'll work within a team culture that values inclusion, diverse perspectives, and respectful collaboration. The company is committed to creating an environment where individuals thrive because of their differences, not in spite of them.
