As the Principal Enterprise AI & Platform Architect, you will shape the future of how AI is embedded across enterprise systems in a way that is responsible, scalable, and tightly aligned with business value. You will define the architectural vision for AI integration across customer-facing and internal platforms, including Salesforce, ServiceNow, ERP, and core financial and operational systems.
Key Responsibilities
- Define and govern the target architecture for AI adoption across sales, service, finance, legal, and IT operations, ensuring alignment with enterprise standards and compliance requirements.
- Establish architectural principles and integration patterns that enable reuse, reduce duplication, and eliminate shadow AI deployments.
- Ensure AI implementations enhance decision quality, traceability, and control effectiveness while meeting security, privacy, and regulatory standards.
- Lead cross-domain architectural consistency, particularly in regulated workflows such as contract management, financial controls, and compliance processes.
- Collaborate with domain architects and business leaders to align AI use cases with measurable outcomes—improving sales productivity, case resolution, legal review cycles, and IT ticket automation.
- Develop governance frameworks for AI model lifecycle management, including pre-deployment review criteria and auditability standards.
- Quantify the operational impact of AI initiatives through cost, time, and quality metrics, ensuring economic and technical sustainability.
- Reduce platform redundancy by rationalizing tools and standardizing integrations across enterprise systems.
- Document architectural decisions, maintain reference models, and contribute to enterprise governance forums to enforce cross-functional standards.
- Partner with Legal, Security, Risk, and Compliance teams to ensure AI systems uphold ethical and regulatory expectations.
Qualifications
- Bachelor’s degree in Computer Science, Engineering, or a related technical field.
- Minimum of 10 years of experience in enterprise architecture, with deep familiarity in large-scale corporate systems.
- At least 5 years of hands-on experience with enterprise platforms such as Salesforce, ServiceNow, ERP, and financial systems.
- Proven track record of integrating AI into operational workflows and defining governance models for AI deployment.
- Strong grasp of data architecture, integration patterns, and workflow automation across heterogeneous systems.
- Ability to influence senior stakeholders across business domains and drive consensus on architectural direction.
Technology Environment
Work across a modern enterprise stack including Salesforce, ServiceNow, ERP systems, finance platforms, AI technologies, and enterprise data infrastructure.
Compensation & Benefits
Competitive compensation package with eligibility for bonuses. Comprehensive benefits include private medical insurance, life and disability coverage, paid time off, and paid parental leave. The company supports an inclusive culture through employee-led resource groups and leadership-sponsored diversity initiatives.
Work Environment
This role operates in a flexible work environment, supporting collaboration across distributed teams. The organization values innovation, diversity of thought, and a culture where individuals are empowered to lead and contribute meaningfully.
Commitment to Inclusion
We are committed to building a diverse, equitable, and inclusive workplace. All qualified applicants will be considered without regard to race, color, religion, age, gender, national origin, disability, sexual orientation, or veteran status. Accommodations are available upon request during the hiring process.
