M&T Bank seeks a seasoned Product Analyst with deep Property & Casualty (P&C) insurance expertise to support a Generative AI initiative. This role focuses on complex integrations across front end, MuleSoft APIs, and backend systems to align with insurance product rules and regulatory requirements.
What You'll Do
- Collaborate with business and technical teams to gather and analyze requirements for Generative AI features.
- Translate business needs into user stories, technical specifications, and support end-to-end integrations.
- Work closely with engineering teams on integrations using frontend technologies, MuleSoft, and backend services.
- Ensure alignment with insurance product rules, workflows, and regulatory requirements.
- Drive User Acceptance Testing (UAT) and support go-live readiness for new features.
What We're Looking For
- 8+ years of experience as a Product Analyst or Business Analyst, with a strong focus on Property & Casualty (P&C) insurance.
- Proven expertise in insurance operations, including policy administration, claims, underwriting, and regulatory compliance.
- Demonstrated experience driving complex integration projects involving front-end, middleware (e.g., MuleSoft), and backend systems.
- Strong track record of collaborating with cross-functional teams including developers, architects, data scientists, and QA.
- Experience working on AI/ML or Generative AI initiatives, particularly in regulated industries.
- Solid understanding of API integrations, data contracts, and end-to-end data flows in enterprise systems.
- Proficiency with Agile delivery frameworks, backlog grooming, user story creation, and sprint planning.
- Strong skills in requirements gathering, process mapping, impact analysis, and stakeholder communication.
- Hands-on experience using tools like JIRA, Confluence, Figma, or similar product collaboration platforms.
Nice to Have
- Exposure to Generative AI tools and platforms, including LLMs and prompt engineering.
- Familiarity with insurance core platforms (e.g., Guidewire, Duck Creek).
- Experience integrating AI features into customer-facing portals or internal underwriting tools.
- Understanding of data governance, security, and compliance specific to AI in the insurance sector.
- Background in UI/UX collaboration and iterative prototyping.
Technical Stack
- MuleSoft
- Frontend technologies
- Backend services
Work Mode
This is a hybrid position based at our office on Jersey Ave in Jersey City, NJ.
Arthur Grand Technologies is an Equal Opportunity Employer (including disability/vets).
