Responsibilities
- Establish trusting, individualized relationships with clients to address barriers to employment stability.
- Conduct personalized assessments and provide tailored support and coordination.
- Deliver thorough and ongoing case management with regular follow-up.
- Lead orientation sessions for new clients entering the program.
- Support the achievement of measurable outcomes and performance targets as defined by funding agreements.
- Collaborate with educational institutions, account managers, and supervisors to ensure timely and accurate documentation.
- Keep a well-organized client database with comprehensive records of all interactions.
- Ensure participants adhere to activities specified in funding contracts.
- Evaluate clients' work readiness and employment needs on an individual basis.
- Connect clients with community or social services when appropriate.
- Complete all enrollment documentation accurately and on time.
- Record all client interactions and post-placement follow-ups in case notes according to contract requirements.
- Develop strategies to resolve client attendance and participation issues.
- Partner with workforce development teams to identify job openings, required qualifications, and relevant training programs.
- Engage in professional development, training, and capacity-building initiatives.
- Collaborate with leadership to identify operational inefficiencies and implement improvements.
- Provide backup and support for team operations as needed.
- Support client intake procedures at the service center.
- Assist in maintaining operations that meet compliance standards.
- Perform additional tasks reasonably related to job functions.
- Carry out any other duties assigned by management.
Work Arrangement
On-site
Other
- All personal information will be handled in accordance with EEO confidentiality standards.
- THIS IS NOT A REMOTE POSITION
- The organization is an Equal Opportunity Employer committed to fair hiring practices.
- Prohibited discrimination includes race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, disability, or other protected characteristics under applicable laws.
