TensorOps is hiring a Security Engineer to join GuidePoint Security’s team. In this role, you will guide the full lifecycle of security technologies for clients, from pre-sales through delivery, requiring a self-driven professional with deep expertise in SASE and network security. You'll work primarily in the Mid-Atlantic region, remotely with a preference for candidates in the Eastern Time Zone.
What You'll Do
- Provide Service Desk management for SASE vendor MSSP programs operating on a 24x7 basis.
- Be available after hours to resolve customer issues and manage on-call rotations.
- Interface professionally with customer points of contact to resolve issues and answer questions.
- Provide process-level input to streamline team operations.
- Participate in process documentation using LLMs and automation.
- Deliver effective network security implementation and consulting services for multiple customers.
- Implement and manage SASE technologies from vendors like Netskope, ZScaler, and Palo Alto.
- Deploy and manage firewall platforms including Palo Alto, Fortigate, Check Point, and Cisco.
- Develop comprehensive security documentation like as-builts, implementation guides, and network diagrams.
- Act as a technical liaison between clients and internal teams.
- Manage project deliverables to ensure timely completion.
- Author security runbooks, policies, and best practice documentation.
- Lead projects and serve as the trusted network security voice for customers.
What We're Looking For
- Service desk experience responding to customer issues and directing to Tier 2/Tier 3 resources.
- 3 to 5 years of Network Security Engineering experience in enterprise environments.
- Hands-on experience deploying and integrating top SASE technologies (Palo Alto, ZScaler, Netskope, Cato).
- Strong experience deploying and managing large, complex Palo Alto environments.
- Experience architecting secure networks across cloud, on-premise, hybrid, containerized, and serverless environments.
- Experience deploying firewall technologies in AWS, Azure, or GCP.
- Broad experience with foundational network and security concepts.
- Working knowledge of AWS, Azure, and GCP, plus relevant certifications.
- Must live in the U.S. to be considered.
Nice to Have
- Bachelor’s degree in computer science, cybersecurity, or a similar field.
- Experience in a consultative or professional services role.
- SD-WAN experience with technologies like HP-Silverpeak, Palo Alto Prisma-Cloudgenix, or Cisco-Viptela, including full SASE integration.
- SASE Certifications.
- NGFW and Cisco (CCNA/CCNP) certifications.
- Applicants in the eastern time zone are highly preferred.
Technical Stack
- SASE: Netskope, ZScaler, Palo Alto, Cato
- Firewalls: Palo Alto, Fortigate, Check Point, Cisco
- Cloud: AWS, Azure, GCP
- SD-WAN: HP-Silverpeak, Palo Alto Prisma-Cloudgenix, Cisco-Viptela
Benefits & Compensation
- Remote workforce primarily (U.S. based only).
- Group Medical Insurance: Zero Deductible PPO Plan (GuidePoint pays 90% of employee premium and 70% for family) or High Deductible Health Plan with HSA (GuidePoint pays 100% of employee premium and 75% for family).
- Group Dental Insurance: GuidePoint pays 100% of the premium for employees and 75% for family plans.
- 12 corporate holidays and a Flexible Time Off (FTO) program.
- Healthy mobile phone and home internet allowance.
- Eligibility for retirement plan after 2 months at open enrollment.
- Pet Benefit Option.
Work Mode
This is a hybrid role with a location preference for Remote - EST. Candidates must be based in the United States.
GuidePoint Security is an equal opportunity employer.
