Responsibilities
- Design and develop internal automation platforms for NOC and network operations
- Build Python-based automation tools for troubleshooting, remediation and diagnostics
- Develop REST APIs and event-driven systems used by internal teams
- Automate ServiceNow workflows, ticket enrichment and communication pipelines
- Build anomaly detection and enrichment engines (statistics / ML-assisted)
- Consolidate legacy scripts into scalable, secure automation platforms
- Collaborate with DevOps, SRE and Security teams
- Own features end-to-end (design → implementation → production support)
- Act as a technical authority and best-practices beacon within the organization
Requirements
- Strong Python development (primary language)
- Experience with Ansible, Terraform
- Strong experience building and integrating REST APIs
- Experience with async / event-driven systems (Kafka, RabbitMQ)
- Experience with PostgreSQL / MySQL / MongoDB
- Experience integrating with ServiceNow
- Strong Linux command-line skills
- Experience with Docker & Kubernetes
- Solid understanding of TCP/IP, BGP, OSPF, Routing & switching fundamentals
- Git-based workflows
- Automated testing
- Production system ownership experience
Nice to Have
- Experience with network vendors (Juniper, Nokia, Ciena, Infinera, Cisco)
- Experience with network orchestration platforms (Cisco NSO, Blue Planet, etc.)
- Monitoring tools (SevOne, Nagios, Assure1)
- Frontend (React / Next.js) for dashboards
- Statistics / anomaly detection / ML
- Perl (legacy automation)
- Hands-on experience in network operations, NOC, ISP, or telecom environments
- Networking certifications (CCNA, JNCIP, etc.)
