United States of America Remote (Country)

M-Files is hiring a Senior Manager, Web & Digital Growth (Remote, United States EST/CST)

About the Role

Shape the future of a high-impact digital platform by redefining how a global website drives demand and revenue. This role treats web presence not as a static asset, but as a dynamic, data-driven product that fuels business growth through intelligent design, personalization, and AI integration.

Strategic Ownership & Growth Execution

Define and lead the digital roadmap with a clear focus on pipeline generation. Establish rigorous prioritization frameworks, leveraging AI to assess opportunities, surface friction points, and forecast conversion lift. Maintain strategic discipline while continuously refining the user journey to maximize high-intent actions like demo requests and sales inquiries.

AI-Driven Optimization & Experimentation

  • Integrate AI into core workflows—from content briefs to QA and reporting—to enhance decision-making and testing velocity
  • Design and lead structured experiments (A/B, CTA, layout) to validate improvements and refine messaging
  • Use behavioral data and AI-based intent scoring to personalize experiences by industry, buyer stage, and traffic source
  • Optimize content architecture for semantic search and visibility in LLMs and answer engines

Performance Measurement & Cross-Functional Leadership

Develop KPIs that directly tie web engagement to revenue outcomes. Build automated dashboards to deliver executive insights and translate data into prioritized actions. Partner closely with Demand Gen, Product Marketing, Sales, and Corporate teams to align on lead quality, messaging, and go-to-market execution. Lead sprint planning and roadmap reviews to maintain momentum.

Leadership & Governance

Mentor and develop the web team, fostering a culture of disciplined innovation. Balance brand integrity with performance goals, ensuring consistent expression while optimizing for conversion. Establish responsible AI governance and embed best practices across briefs, launches, and reporting. This role demands strong judgment, ownership, and the ability to influence stakeholders at all levels in a fast-moving environment.

Required Skills
product ownershipgrowth strategywebsite optimizationconversion rate optimization (CRO)A/B testingbehavioral data analysisAI analyticsdashboard automationsemantic searchLLM integrationcontent gap analysisintent scoring modelsQA automationdigital experience visionpipeline impact measurement product ownershipgrowth strategywebsite optimizationconversion rate optimization (CRO)A/B testingbehavioral data analysisAI analyticsdashboard automationsemantic searchLLM integrationcontent gap analysisintent scoring modelsQA automationdigital experience visionpipeline impact measurement
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About company
M-Files
M-Files is a document management company that offers a context-first system with metadata-driven architecture to organize content around business context, connect documents to people, projects, and transactions, automate processes, ensure governance, and apply AI at scale. It enables secure collaboration and unified information across silos for over 6,000 customers in 100+ countries.
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Job Details
Category product
Posted a month ago