Passion for Life, Inc. is looking for a Remote IT Specialist Volunteer to provide technical support and systems management for our non-profit organization. In this role, you will identify and implement solutions, participate in planning, and oversee critical business systems to support our mission of providing forward-thinking career coaching to under-resourced youth.
What You'll Do
- Provide support and maintenance of computer systems, cloud-based solutions, software, and mobile devices.
- Support the helpdesk by troubleshooting problems and providing resolutions.
- Provide support for Google Workspace, macOS, Windows, and other organizational systems.
- Execute the security and compliance strategies of the organization.
- Manage user accounts, groups, and permissions.
- Communicate and collaborate across all organizational departments and external resources.
- Monitor systems, safeguard user up-time, and perform daily security and compliance tasks.
What We're Looking For
- Bachelor’s or Master’s degree in Computer Science or a related field.
- 1-2 years’ experience within an IT Support Team or as an IT Administrator.
- Good practical experience managing IT systems, troubleshooting, and repairing issues.
- Working knowledge of Windows, Azure, and Microsoft Office.
- Strong communication and interpersonal skills.
- Strong organizational and coordination abilities with close attention to detail.
- Knowledge and understanding of Cybersecurity.
Technical Stack
- Google Workspace
- macOS
- Windows
- Azure
- Microsoft Office
Team & Environment
You will be part of the Information and Security Support Team.
Benefits & Compensation
- Gain new technical and professional skills
- Expand your network
- Participate in meaningful projects
Work Mode
This is a remote volunteer position. Applicants must be based in the USA.
