Softchoice is looking for a Security Customer Solutions Architect to be at the heart of our customers' most critical technology solutions. You will architect and deliver security platforms that become the backbone of customer success, empowering them to unlock the full potential of their technology investments with integrated solutions across leading software and hardware providers.
What You'll Do
- Generate demand and build sales pipeline for security-specific solutions in a defined territory, including ownership of Revenue and Gross Profit attainment.
- Own the executive sales cycle from discovery to close: map business problems to offers, orchestrate virtual teams, shape proposals/SOWs, and negotiate to signature.
- Lead with value and ROI by building business cases, success metrics, and adoption plans for measurable impact.
- Take a services lead approach to help clients architect and design a security architecture for security incident management and threat & vulnerability management, including leading SIEM & SOAR platforms.
- Help customers define best practices, key processes, and systems to provide guidance on SecOps best practices and efficiencies.
- Facilitate C-level conversations to enhance understanding of security and align customers to specific security initiatives.
- Partner co‑sell and secure funding by aligning with Microsoft, Cisco, and Palo Alto (among other OEMs) to unlock workshops, customer incentives, and POC funding.
- Maintain pipeline discipline with accurate Salesforce hygiene and a weekly cadence on funnel adds; leverage Sales Ops dashboards.
- Evangelize security platforms and complementary solutions surrounding endpoint, DLP, identity, network, and cloud security to reduce risk while scaling value.
What We're Looking For
- 5 to 10+ years of demonstrated success in solutions sales, specifically focused on security platforms.
- Proven track record in selling multi-vendor integrated solutions and professional services.
Technical Stack
- Microsoft’s security stack: Defender, Entra, Purview, XDR, Sentinel, Copilot for Security.
- Cisco Breach, Cloud, and User Protection suites and associated products: Firewalls, XDR, ISE, Duo, Umbrella, etc.
Team & Environment
You will be part of a technical sales organization. You will work with strategic customers, supported by technical solution architects and engineers. You'll also work alongside other specialty sales teams for Data & AI and Modern Infrastructure, collaborating with account executives, regional and district sales leadership, and GTM team members. You will report to the regional leader of technical sales.
We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities.
